Hi Jan,
first of all thanks for your great job, which allowed my client to have a great functional website for 2 years.
We discovered that some items aren't downloadable through Phocadownload EXCLUSIVELY in Chrome (FF and IE work).
It loads a bit and after it says webpage not available.
Do you have any clue?
Many thanks
Rod
Problems with Chrome
- Jan
- Phoca Hero

- Posts: 49144
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Problems with Chrome
Hi, no
if there will be some problem then maybe somewhere between server and browser but what exactly can be wrong, really hard to say, this should be somehow discovered on the server - Phoca Download gives information from server to user's browser but then the download is working between browser and server 
Jan
Jan
If you find Phoca extensions useful, please support the project
-
rodolfopv
- Phoca Newbie

- Posts: 3
- Joined: 29 Mar 2014, 20:52
Re: Problems with Chrome
Thanks Jan,
do you think with browser future updates things will get better?
Also, may I paste here one of the not working links so you can see what's happening if it's not too much hassle?
do you think with browser future updates things will get better?
Also, may I paste here one of the not working links so you can see what's happening if it's not too much hassle?
- Jan
- Phoca Hero

- Posts: 49144
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Problems with Chrome
Hi, yes, you can paste a link here, but not sure if I will be able to somehow solve 
Jan
Jan
If you find Phoca extensions useful, please support the project
-
rodolfopv
- Phoca Newbie

- Posts: 3
- Joined: 29 Mar 2014, 20:52
Re: Problems with Chrome
Hi Jan,
this is the link of an example of a product page electrocleaning.com/i-prodotti/ambiente/item/42-jontec-eternum
and if you click on the first PDF it basically says that the file is damaged when I try to open it
electrocleaning.com/component/phocadownload/category/1-prova?download=6:meteor-millenium-ul-s-t
this is the link of an example of a product page electrocleaning.com/i-prodotti/ambiente/item/42-jontec-eternum
and if you click on the first PDF it basically says that the file is damaged when I try to open it
electrocleaning.com/component/phocadownload/category/1-prova?download=6:meteor-millenium-ul-s-t
- Jan
- Phoca Hero

- Posts: 49144
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Problems with Chrome
Hi, I see, I have displayed the file in text editor but see that the header is OK, the problem is the file is cut, so this seems like some server limit,
(there can be problems with system plugins which can somehow damage the PDF headers, but here the PDF header is OK
- meteor_millenium_ul s.t.pdf )
Jan
Jan
If you find Phoca extensions useful, please support the project