Problems with Chrome

Phoca Download - download manager
rodolfopv
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Problems with Chrome

Post by rodolfopv »

Hi Jan,
first of all thanks for your great job, which allowed my client to have a great functional website for 2 years.

We discovered that some items aren't downloadable through Phocadownload EXCLUSIVELY in Chrome (FF and IE work).

It loads a bit and after it says webpage not available.

Do you have any clue?
Many thanks
Rod
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Jan
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Re: Problems with Chrome

Post by Jan »

Hi, no :-( if there will be some problem then maybe somewhere between server and browser but what exactly can be wrong, really hard to say, this should be somehow discovered on the server - Phoca Download gives information from server to user's browser but then the download is working between browser and server :idea:

Jan
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rodolfopv
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Re: Problems with Chrome

Post by rodolfopv »

Thanks Jan,
do you think with browser future updates things will get better?

Also, may I paste here one of the not working links so you can see what's happening if it's not too much hassle?
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Jan
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Re: Problems with Chrome

Post by Jan »

Hi, yes, you can paste a link here, but not sure if I will be able to somehow solve :idea:

Jan
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rodolfopv
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Re: Problems with Chrome

Post by rodolfopv »

Hi Jan,
this is the link of an example of a product page electrocleaning.com/i-prodotti/ambiente/item/42-jontec-eternum

and if you click on the first PDF it basically says that the file is damaged when I try to open it

electrocleaning.com/component/phocadownload/category/1-prova?download=6:meteor-millenium-ul-s-t
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Jan
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Re: Problems with Chrome

Post by Jan »

Hi, I see, I have displayed the file in text editor but see that the header is OK, the problem is the file is cut, so this seems like some server limit, :idea: (there can be problems with system plugins which can somehow damage the PDF headers, but here the PDF header is OK :idea: - meteor_millenium_ul s.t.pdf )

Jan
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