Admin Images Blank Page

Phoca Gallery - image gallery extension
Chris42
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Admin Images Blank Page

Post by Chris42 »

Hi,

I'm getting a blank page when trying to access the Phoca Gallery Images admin page. I can access the Control Panel, Categories and other Phoca pages, but not images...so I can't add any more.

My website (Joomla v2.5) contains a Phoca Gallery (v3.2.8 ) with 95 categories and thousands of photos. I suspect I'm getting some kind of timeout when accessing the Images admin page. In the past I've seen a similar problem but after a few page refreshes the Images page always appeared eventually, but not any more.

I have tried enabling PHP error reporting but still get a blank page, no error: I know the error reporting is on because I see many Gantry warnings across the site.

I'm out of ideas...can anyone help?

Thanks!

Chris.
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Jan
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Re: Admin Images Blank Page

Post by Jan »

Hi, if you can see other php errors on your site, try to display the blank page html source - the error could be displayed in javascript, etc. and then it is displayed only in the html source :idea:

Did you test to see the errorLog on the server :idea:

Jan
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Chris42
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Re: Admin Images Blank Page

Post by Chris42 »

Hi Jan,

Thanks for your reply. Unfortunately the page is completely blank: No source at all.

For clarity, here's what I've done:

> Turned on PHP errors in my host's control panel.

> Access my Joomla Admin pages and chose Components > Phoca Gallery > Control Panel.

The control panel loads with some "Strict Standards" errors displayed.

> If I click on "Multiple Add" the following error is briefly displayed before the Control Panel is loaded.

"Strict Standards: Only variables should be assigned by reference in /customers/9/5/1/{domain}/httpd.www/plugins/system/rokextender/rokextender.php on line 32 Strict Standards: Declaration of PhocaGalleryCpController::display() should be compatible with JController::display($cachable = false, $urlparams = false) in /customers/9/5/1/{domain}/httpd.www/administrator/components/com_phocagallery/controller.php on line 46 Strict Standards: Declaration of PhocaGalleryCpControllerPhocaGalleryM::cancel() should be compatible with JControllerForm::cancel($key = NULL) in /customers/9/5/1/{domain}/httpd.www/administrator/components/com_phocagallery/controllers/phocagallerym.php on line 17 Strict Standards: Declaration of PhocaGalleryCpControllerPhocaGalleryM::edit() should be compatible with JControllerForm::edit($key = NULL, $urlVar = NULL) in /customers/9/5/1/{domain}/httpd.www/administrator/components/com_phocagallery/controllers/phocagallerym.php on line 17 "

> If I click on "Images" nothing happens for about 30 seconds then the page goes blank.
> If I right-click and chose "View page source" (Chrome), a new tab opens showing a line numbers (on the "1") and nothing else.

Any ideas?

Thanks!

Chris.
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Jan
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Re: Admin Images Blank Page

Post by Jan »

Hmmm, nothing in ErrorLog (a Fatal error)?

Jan
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Chris42
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Re: Admin Images Blank Page

Post by Chris42 »

Hi Jan,
Sorry...had to park this one for a while.

I had a look again today and I think I've solved it occidentally: There was nothing showing with PHP errors turned on and nothing in the error log. I tried using SQL to delete a few categories and photos from the Phoca tables (thinking it was a timeout issue) but that did nothing.

I then happened to click on "Info" in the Phoca Gallery Control Panel and noticed that I had turned on "Clean Thumbnails" and that this option was not recommended. I turned it off and the problem went away.

Thanks for all your help on this.

Chris.
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Jan
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Re: Admin Images Blank Page

Post by Jan »

Ok
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