Error back-end when viewing statistics

Phoca Download - download manager
DTP2
Phoca Newbie
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Joined: 07 Feb 2009, 18:49

Error back-end when viewing statistics

Post by DTP2 »

Joomla version: 1.5.10
Phoca download version: 1.1.0
Website: http://www.vectortekeningen.nl


I'm using the download component for a little while now and I'm filling my site with downloads. When I go to the back-end and select "all" while viewing the statistics I get the following error;

Code: Select all

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 891982 bytes) in /var/www/vhosts/vectortekeningen.nl/httpdocs/libraries/joomla/document/html/html.php on line 389
After that I need to log out of Joomla because none of the Phoca download options I choose seem to work anymore. What is this and is there any need to change anything? Filling the site over three months now and wouldn't want to start over again.
DTP2
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 07 Feb 2009, 18:49

Re: Error back-end when viewing statistics

Post by DTP2 »

Hi Jan,

Can you please tell me what the error means and if there is a solution for the error?
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Jan
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Re: Error back-end when viewing statistics

Post by Jan »

Hi, the error means, that you don't have any memory to run some Joomla! code on your site :-(

maybe try to enable more memory for your site.

Jan
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DTP2
Phoca Newbie
Phoca Newbie
Posts: 5
Joined: 07 Feb 2009, 18:49

Re: Error back-end when viewing statistics

Post by DTP2 »

Hi Jan,

I have several sites (Joomla or others, light or heavy ones) but none of them has any problems on the servers of my hoster. Can it be this component runs really heavy or is there something wrong with my Joomla install tha hopefully I can fix?
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Jan
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Re: Error back-end when viewing statistics

Post by Jan »

Hi, no idea as the error is comming from:

/var/www/vhosts/vectortekeningen.nl/httpdocs/libraries/joomla/document/html/html.php

which is not a part of Phoca Gallery, so I don't know which part of you site called what in this code? :(

As Phoca Gallery uses pagination and don't create thumbnails "online" (at a time for every user), there should not be problem with displaying it :(
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