Very strange problem! Page completely white when they enter

[HARD]

I have a problem in the guestbook

Everything shows that he is fine

But when you want access to the Guest Book

Find a blank page

For your information he was working without any problem!

But I do not know what happened suddenly

Show a blank page?!

Confirmed that the Guest Book linked main menu

I do not know what the problem?

This is a link to a guestbook Active

http://www.binrabah.com/h/index.php?opt ... &Itemid=60

Waiting for your responses regarding this problem

[Jan]

Hi, enable php error reporting to see which error you get there, see:
https://www.phoca.cz/documents/16-joomla ... rs-on-site

Jan

[HARD]

Do not see this kind of problem before?

Can one find out the reason behind the problem?

Do I have to do all that is required only to know?

Is not there any other solution? A quick solution!

[Alhifi]

Same here !

I upgrade from 1.3.2 to the last 1.4.2, the upgrade seems to work. If i open the guestbook everything seems ok. after that i openend the admin-page of phocaguestbook, check the configuration and saved it, after that the page is completely white when i open the guestbook.

[Jan]

Is not there any other solution? A quick solution!

Before making a solution, we need to know what is causing the problem. Afte we know what is causing the problem, then I can write some solution there. On a site, there can be ulimited factors which can do a problem.

Mostly if there is a blank page, a php error stopped the script. This php error or sometimes database error must be known to solve the problem on your server.

So try to enable php error reporting and debug mode:
https://www.phoca.cz/documents/50-phoca/ ... al-advices (2,4,5)

or see errorLog on your server to try getting more information which can help by solving the possible problem.

Jan

[MeTePe]

I think I know the problem because I'm still dealing with it.

After I updated my guestbook to v1.4.3, everything was fine. But after I entered admin-page of phocaguestbook, check the configuration and saved it, it went blank..

So, after many trials I noticed that, if I set Display E-Mail on post labels to "NO" on admin menu the guestbook goes blank.. If I set it to YES, everything is OK.

It must be set to YES or default on joomla setup also.

I dont want emails to be shown on posts...

The only way to get rid of the blank page is setting "show email on post label" to YES. Otherwise you see nothing.

I also upgraded my joomla to the latest version and reinstalled the guestbook but problem still goes..

[MeTePe]

Addition to my last post;

If I create a new guestbook, everything works fine with it..

But I can't disable display of email on post labels on my previous guestbook. It results with blank page, even though the new guestbook works fine.

EDIT: Solved my problem by transferring each post one by one from the old guestbook to a new created one. It was painfull but now everything seems fine. It will be a nice option for bulk transfers.

[Jan]

Ok,

the blank page means, there is some php error (mostly displayed if php error reporting is on), so displaying php error reporting to on, will display a php error message, which can exactly say where the problem is occuring

Jan