No public access to some files

[iceT18]

Hi,

I am unsing phocadownload 1.3.3. Everything worked fine, but now i got a problem.
Some of my users had uploaded some files and now it isnt possible to open it again (without logging in). So i have no public access anymore.
The links to the document are added in an article.

When i look to the phoca settings i can see:

# the files have public access
# the artice has public access

I compared these files with other files -> and i can see no difference ->the other files work perfect.

Is it possible that there is a error in Phocadownload?

Thank you very much for helping me!

THX
iceT

[Jan]

Hi, check if the category can be accessed by public (category where the files are saved)

Jan

[iceT18]

Hi,

All categories and sections have "registered" access. But i have public access from outside. (because i think of the public files)
If i change the access of the category/section which has an error (no public access) to "public" i get the same as before -> no public access

Thanks for your help.

THX
iceT18

[Jan]

Hi, sorry I don't understand:

All categories and sections have "registered" access. But i have public access from outside

If i change the access of the category/section which has an error

Which error you mean?

[iceT18]

hi,

error just means i have no public access. I only get the Login Page of Joomla, when i click on a PDF.

THX
iceT

[Jan]

Can I see the site where this occurs?

[iceT18]

Hi,

This is the site:

http://www.agriforenergy.com/content/index.php

When you go to:
Pure Vegetable Oil-> Regional Reports
everything works fine (downloading the PDFs)

When you go to:
Bioheat -> Regional Repots
it is not possible to download the PDF

--
I have uploaded the PDF once again, i have created the content page new, nothing works. And i don`t know why.
When i look to the LINK of the PDF, i can see the the link which doesn't work has at the end "&ITEMID=111". Is that the error? Because the other links looks different.
When you need the login data to the page, i can send you a PM.

Thanx
iceT

[Jan]

Hi, I see no such links on the site - the link should include itemid parameter

[iceT18]

Hi,

For example, on this link:
http://www.agriforenergy.com/content/in ... &Itemid=89

This document is working:
http://www.agriforenergy.com/content/in ... eports-pvo
---
And on this Link:
http://www.agriforenergy.com/content/in ... Itemid=117

This document is NOT working:
http://www.agriforenergy.com/content/in ... Itemid=111

I dont know why.
Thank you very much.

iceT

[Jan]

Hi, try to upgrade to latest version, so we will know the behaviour is the same in the latest version.

Check if all categories have the same rules (like all documents) - if all categories are e.g. for registered only, if all files are e.g. for registered only too, etc.

Jan