cannot install phoca guestbook 3.0.2

[Cast-Art]

Joomla 3.3.3 stable, Phoca Guestbook 3.0.2

When using component Phoca Guestbook in the backend I get this message:

"The connection was reset

The connection to the server was reset while the page was loading."

I tried to install Phoca Guestbook 3.0.2 again but I cannot install Phoca Guestbook 3.0.2 anymore.
When installing I get the following message:

"Bad Request

Your browser sent a request that this server could not understand.
Apache/2.2.16 (Debian) Server at blade80.mijndomein.nl Port 80"

This message appears during install of the zip file and the unzipped version.
(Also when cookies in browsers have been deleted)

Regards
Cast-Art

[Benno]

Hi,
1.) deinstall Phoca Guestbook or some parts of Phoca Guestbook manually.
see: https://www.phoca.cz/documents/16-joomla ... m-manually
2.) Install Phoca Guestbook
see: https://www.phoca.cz/documents/16-joomla ... -in-joomla

Kind regards,
Benno

[Cast-Art]

Hi Benno,

I performed the instructions I found on the webpage you recommended
(The page with SQL DELETE commands etc.)
Still I get this message after installing:

Bad Request

Your browser sent a request that this server could not understand.
Apache/2.2.16 (Debian) Server at ...domainname..... Port 80

I can install other components like for instance Phoca Gallery.
If I do search om the database on '%PHOCOAGUESTBOOK%' I get a few hits in 3 tables

1 overeenkomst(en) in de tabel swylk_categories
2 overeenkomst(en) in de tabel swylk_menu
308 overeenkomst(en) in de tabel swylk_overrider

Is that a (the) problem?

Regards
Cast-Art
Carel

[Benno]

Hi,

1 overeenkomst(en) in de tabel swylk_categories
2 overeenkomst(en) in de tabel swylk_menu
308 overeenkomst(en) in de tabel swylk_overrider

Is that a (the) problem?

Yes, perhaps... If you make a manuelle deinstallation of Phoca Guestbook, you shouldn't find any Phoca Guestbook database entries after you have finished.

Kind regards,
Benno

[Cast-Art]

But if I delete the record containing "PHOCA_GUESTBOOK" in the categories table I will lose al Guestbook reactions, or not?

[Benno]

Hi,

But if I delete the record containing "PHOCA_GUESTBOOK" in the categories table I will lose al Guestbook reactions, or not?

Yes you will loose all entries...., but I thought it is a fresh install (without any entries) of PG 3.0.2 or it is an migration??

Kind regards,
Benno

[Cast-Art]

Hi

It is a reinstall because the installed PG3.0.2 didn't work in the background

Regards
Carel Steijn (CAst-Art)

[Jan]

Hi, and does it work after reinstall?

Jan

[Cast-Art]

No, the install fails.

The message is:
Deze webpagina is niet beschikbaar

Minder
De webpagina op http://www.wendykrikken.nl/administrato ... ew=install is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres.
Foutcode: ERR_CONNECTION_ABORTED

In (google translate english)
This webpage is not available

less
The webpage at http://www.wendykrikken.nl/administrato ... ew=install might be temporarily down or moved permanently to a new web address.
Error Code: ERR_CONNECTION_ABORTED

[Jan]

Hi, when the connection is aborted, I think, you need to ask your webhosting provider for more info, e.g. if there are not limits, etc. Anyway this is more a question on joomla.org forum, as installation is extensions is managed by extension manager (component) which installs the components. But I think, first you need to ask your webhosting operator, if there is no e.g. time or memory limit, etc.

Jan