File Download Statistic - high numbers

mikes · Post by **mikes** » 24 Jul 2011, 17:14

Does anyone have any experience of occasional very high file download statistics?

When reviewing the user statistics from the file page in admin, occasionally some users are reported to have downloaded several hundred times (same day). I don't think this is accurate.

Cheers,

Mike.

Joomla 1.6.4, Phoca Download 2.0.0 RC2

Post by **Jan** » 25 Jul 2011, 17:09

Hi, testing it now, recheck all my phoca download sites and seems, everything is OK there

mikes · Post by **mikes** » 26 Jul 2011, 19:18

Thanks Jan. I will keep an eye on it.

My live site is currently running 2.0.0RC2, and I plan to update this to 2.0.1 in the next few days.

Post by **Jan** » 26 Jul 2011, 23:57

kiteplans · Post by **kiteplans** » 28 Jul 2011, 09:38

Hi Jan,

I am having the same problem.

My download numbers will go up by 2/6/10/20 times per download.

Also downloads are counted when the file download has not really been finished downloading.

How can I check this out?

kiteplans · Post by **kiteplans** » 28 Jul 2011, 10:55

ok so - I have been able to find out that whenever someone uses a download manager the file download number pop up hundreds of time (the number of times the download manager connects to download the file)

How would we fix this??

kiteplans · Post by **kiteplans** » 29 Jul 2011, 09:49

ok, so I have been able to determine that when a file is downloaded with a download manager it requests partial parts of the files - and this places the HTTP 206 partial line in the logfiles.
So I believe that the download counter is also counting the 206 partial downloads, we would thus need to only have it count the HTTP 200 requests?
Some more help on this would be appreciated

Post by **Jan** » 30 Jul 2011, 16:32

Hi, I will take a look at it, will do some more tests.

Do you use some specific download manager? (which I should also test)

Jan

kiteplans · Post by **kiteplans** » 31 Jul 2011, 09:29

Hi Jan,

Thanks so much! Have you been able to figure something out?
Let me know if you need any logs from my server or anything.

Also we mostly server the Chinese community so they use many different download managers. But at this stage I think all download managers and even start/pause/start downloads are affected.

Let me know

Thanks again

kiteplans · Post by **kiteplans** » 02 Aug 2011, 02:31

Please see this thread where I am speaking to the developer of another download manager as well..

http://forum.joomla.org/viewtopic.php?f ... d#p2573750

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File Download Statistic - high numbers

File Download Statistic - high numbers

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Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers

Re: File Download Statistic - high numbers