This file type is not supported (or there are some restricti

[planbravo]

i need help i can can't upload my pdf files getting error message "This file type is not supported (or there are some restrictions on the server)." i set my max upload to from 10mb t0 50mb still not working. i found a topic here about this problem but they did not mention the exact detail on how they fix it. please help me!

[Jan]

Hi, check if the file mime type is set in Settings, if not, you need to add the mime type of the file to Settings.

Jan

[planbravo]

sir how do u do this? i checked my allowed file types and pdf is on it. i have also added a few pdf files before i encountered this problem. for some reason this problem suddenly pop up. i really don't know what to do. i need help.

[planbravo]

ok i think i finally know whats the problem i set my upload limit to 50mb per upload. for some reason my 8mb pdf was not upload so i just reduce the size of my pdf and it worked. still don't know why it has restriction but i found a work around my problem.

[Jan]

Try to check settings on your server, maybe there are some restrictions.

Jan

[PhraAnandapanyo]

Hey Jan,

I am having the same problem. I set my global configuration up and enabled the mp4 file. However, I get the error message "This file type is not ...." I also have the upload limit way above the size of the file. So, is there a fix for this?

Other than that, can I just upload via FTP? if so, what folder do I upload them to and will it work?

[PhraAnandapanyo]

So, update, I was able to upload files to the Phoca Download folder. However, they are not seen in Phoca Download. When I go to media manager, they are there. But when I go to Phoca download folder, they are not. How do I get them into the phoca download folder after transfering from FTP.

hey, btw, I appreciate all the hard work you put into this forum!

[PhraAnandapanyo]

[SOLVED] I figured it out, I was trying to put the files into host/image/phocadownload folder. However, when I put the files into the host/phocadownload folder, it worked! (I didn't see the host/phocadownload folder the first hundred tries...(duh)

[Jan]

Ok