Hi, maybe somebody could help me. My versions are: Joomla 6.0.2 and PhocaCart 6.0.0.
I exported some products as a csv-file to have an example-file. Then I added 1 new product exactly as the example product and modified some values. Then I deleted the example product, saved the file as .csv and imported that file. That worked. Then I tried to click the button "Import". But nothing happened. Nothing.
Does somebody has an idea where the problem could be?
Thanks, and best regards Uwe
Screenshot: https://imgur.com/a/Y1RrcqW
Problems with import of products
- Jan
- Phoca Hero

- Posts: 49278
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Problems with import of products
Hi, try to see javascript console in browser dev tools. It is ajax based, so see .e.g. in Chrome the Network / Fetch/XHR tab and see if there is no error when clicking on the button.
Jan
Jan
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uwes2025
- Phoca Newbie

- Posts: 9
- Joined: 10 Apr 2025, 12:05
Re: Problems with import of products
Hi Jan, thanks for your reply. I did this, and there is the following error:
Status 500
Internal Server Error
VersionHTTP/1.1
Übertragen702 B (81 B Größe)
Referrer Policystrict-origin-when-cross-origin
Anfrage-PrioritätHighest
DNS-AuflösungSystem
Answer:
error true
code 1265
message "Data truncated for column 'price' at row 1"
But in column "price" in row 1 is only the heading "price", in row 2 the german heading "Preis".
I noticed that the price format in the cart-backend is e.g. 1458, in the frontend 1.458,00, and in the csv-file it's 14.580.000. No idea why....that's why I kept the price format for the import file the same style as in the export file.
Best regards Uwe
Status 500
Internal Server Error
VersionHTTP/1.1
Übertragen702 B (81 B Größe)
Referrer Policystrict-origin-when-cross-origin
Anfrage-PrioritätHighest
DNS-AuflösungSystem
Answer:
error true
code 1265
message "Data truncated for column 'price' at row 1"
But in column "price" in row 1 is only the heading "price", in row 2 the german heading "Preis".
I noticed that the price format in the cart-backend is e.g. 1458, in the frontend 1.458,00, and in the csv-file it's 14.580.000. No idea why....that's why I kept the price format for the import file the same style as in the export file.
Best regards Uwe
-
uwes2025
- Phoca Newbie

- Posts: 9
- Joined: 10 Apr 2025, 12:05
Re: Problems with import of products
Hi Jan, I think, I've got it. The "price"-field in Excel was formatted to "number", I changed it to "standard". The "price_original"-field was empty, I inserted a 0. No it worked with my sample file. I'll try it now with more products in it.
Thanks for your help.
Best regards Uwe
Thanks for your help.
Best regards Uwe
- Jan
- Phoca Hero

- Posts: 49278
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
- Contact:
Re: Problems with import of products
OK
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