Configuration cannot be saved and error message appears.

[Michael_K.]

Phoca Cart Version: 5.2.3
Joomla Version: 5.4.2

Hello,
for the past few days we've been experiencing an error message where customers receive an error message after submitting their orders (see screenshot). It seems Phoca Cart is unable to access a directory on the server. We've checked this and found no server-side issues. We also notice the problem when we change settings in Phoca Cart's system configuration; the changes aren't saved. What could be causing this?


https://imgur.com/SqukcJb

[Jan]

Hi,

1) the access of file: try to access it directly, try to enable debug mode in joomla to get full message

2) not saving configuration, see: https://www.phoca.cz/documentation/86-j ... -vars-trap

[Michael_K.]

point 1: I will test it over the next few days and give feedback.
point 2: We switched to 2000 and it's working again. Everything can be saved again.

[Jan]

Ok, great to hear it.

Jan