No emails and invoices are send to vendor and customer

Phoca Cart - complex e-commerce extension
Raoul69
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Joined: 10 Jul 2025, 11:51

No emails and invoices are send to vendor and customer

Post by Raoul69 »

Hi,

Where can we set the sender email address from the shop and how to make a invoice? Second question is that the invoice should go to 2 mail addresses of the client. Is this possible?

Kind regards,
Raoul
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Jan
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Re: No emails and invoices are send to vendor and customer

Post by Jan »

Hi,

the sender email is set in Joomla global configuration as mails are sent through Joomla methods. Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options), but there is no option to set two emails for one customer.

Jan
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Pens
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Re: No emails and invoices are send to vendor and customer

Post by Pens »

Jan wrote: 10 Jul 2025, 15:53 Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options),
Jan
I'm missing the obvious but exactly where in options is the setting to automatically send an invoice after payment? and a notification to me that an order has been placed.

Thanks in advance & regards

Nick
Pens
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Re: No emails and invoices are send to vendor and customer

Post by Pens »

Pens wrote: 09 Aug 2025, 08:51
Jan wrote: 10 Jul 2025, 15:53 Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options),
Jan
I'm missing the obvious but exactly where in options is the setting to automatically send an invoice after payment? and a notification to me that an order has been placed.

Thanks in advance & regards

Nick
Found it :-)
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Jan
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Re: No emails and invoices are send to vendor and customer

Post by Jan »

OK
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