"File type is not supported" error message

Phoca Gallery - image gallery extension
derekkoopowitz
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"File type is not supported" error message

Post by derekkoopowitz »

I cannot get video uploads to work - I keep getting the error message "File type is not supported". I've tried multiple different videos with MP4 as the file type - different size MP4s - same result.

Any help on this would be appreciated!

Phoca Gallery v4.5.3 on Joomla v4.2.9

p.s. how does one search the forum? I don't see a search option.
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Benno
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Re: "File type is not supported" error message

Post by Benno »

Hi,
p.s. how does one search the forum? I don't see a search option.
Image
Write your search string into this field and press 'Enter' on your keyboard.

Kind regards,
Benno
derekkoopowitz
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Re: "File type is not supported" error message

Post by derekkoopowitz »

Thank you for that... doesn't work at all. I get an error page when I enter my search string.
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Jan
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Re: "File type is not supported" error message

Post by Jan »

Hi, thank you for the info, I will take a look at it.

Jan
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derekkoopowitz
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Re: "File type is not supported" error message

Post by derekkoopowitz »

Jan wrote: 12 Apr 2023, 12:55 Hi, thank you for the info, I will take a look at it.
This is the error I get...


https://imgur.com/a/fqlONBg
derekkoopowitz
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Re: "File type is not supported" error message

Post by derekkoopowitz »

Here is the screenshot of the file type error I get...

https://imgur.com/zUYxLLu
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Jan
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Re: "File type is not supported" error message

Post by Jan »

Hi, not sure if I understand correctly but you are trying to upload mp4 file to Phoca Gallery? Phoca Gallery is image gallery and you can upload there only images like jpg, png, ...

Jan
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derekkoopowitz
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Re: "File type is not supported" error message

Post by derekkoopowitz »

Jan wrote: 12 Apr 2023, 21:55 Hi, not sure if I understand correctly but you are trying to upload mp4 file to Phoca Gallery? Phoca Gallery is image gallery and you can upload there only images like jpg, png, ...
I did not realize that... I thought I could upload a video and that could be played back when clicked. Ok, well that explains why it didn't work!
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Jan
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Re: "File type is not supported" error message

Post by Jan »

In Phoca Gallery, only YouTube videos can be used.

Jan
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