After upgrade thumbnails problem.

[Judith]

After upgrading Phocagallery to version 2.5.3, I discovered that there ar no thumbnails created in the proper maps.

Strange enough, the thumnbails are visible in the frontend, but when I take a look in the thumbnail directory, it's empty! How can these thumbs dissapear in the directory? I discovered it when I tried to make an Akeeba backup. I got an error message, saying that the thumbnails directories are empty.

This is the website: http://www.astridschute-natuurfotografi ... &Itemid=53 (the thumbnails shown here are not visible in the thumbnail directory)

Anyone?

best regards,

Judith

[Benno]

Hi,

but when I take a look in the thumbnail directory, it's empty!

don`t worry!
Your thumbs must be there because I can see them
The original picture: http://www.astridschute-natuurfotografi ... bien/4.jpg
and your large thumb: http://www.astridschute-natuurfotografi ... mb_l_4.jpg
So if you take a look with an ftp program to /images/phocagallery/Nederland_amfibien/thumbs you will find you thumbs.

After upgrading Phocagallery to version 2.5.3

The current version is 2.7.3
Did you authorize categories and images in Phoca Backend?
Kind regards,
Benno

[Judith]

Hi Benno,

Sorry for my late reply. Ik will update the Gallery right away to the latest version!

If I check the ftp maps, they look empty. Akeeba says they are empty. But if I check the CPanel of my client, I can see that the thumbnails maps are secured against reading. Can this be a host problem? Strange enough are all other maps readable, except for the thumbnails maps and therefore I can't make an Akeeba backup.

Judith

[Benno]

Hi Judith,

If I check the ftp maps, they look empty.

1. This is not possible, because I can see your thumbs in my browser. e.g. http://www.astridschute-natuurfotografi ... mb_l_4.jpg

But if I check the CPanel of my client, I can see that the thumbnails maps are secured against reading.

2. This is not possible too, because of 1.

Can this be a host problem?

Perhaps... You should check ownership and permissions of your files and folders. Thumbs=644, Folders=755
I hope this helps and kind regards,
Benno

[Judith]

Thanks, I checked the host and yes, it is a permission problem. The maps cannot be read. (which is strange, I know, as the thumbs are visible in the frontend.)

With this host it is impossible to chmod myself via ftp, so they gave me a little script to chmod all thumbs maps. They tried one and it worked.

Thanks for your reply!

Judith

[Benno]

Well done!
Kind regards,
Benno