Paypal not changing order status although SSL is off

[adroussel]

Hello
I'm running through an issue with Paypal standard.
It's runnning the transaction and crediting the Paypal account
The log SENDING FORM TO PAYPAL shows fine in the system log, but the SUCCESS log doesn't show.
No ERROR log either.
The SSL chek option is disabled as recommanded, but it doesn't help.

I was wondering it could be because my Joomla instance is in a folder mydomain.com/shop
But the return, notify_url a cancel_return seem to be managing this correctly in the message form sent to Paypal.

Where should I look now? Thanks for your help

[Jan]

Hi, I think, the subfolder should not be a problem, I usually test PayPal on websites with subfolders. When you enable logging in Phoca Cart options, can you see log information for the PayPal incoming server communication. There should be logs when the form is sent to PayPal and then there should be one log item when the PayPal contacts the server.

Another part for testing could be some server logs to see if the PayPal tried to contact the server - if you have such request in access log, etc. on server

Jan

[adroussel]

Hi, thanks for your reply (and for your nice component)

When checkin the System logs and testing. The only SUCCESS entry in the logs and effective order status chane happened when testing in sandbox mode.
Otherwise only the SEND FORM entry shows, and payment is processed but without Paypal sending a notification to update the order status.

Any clue why it only works in Sandbox?

Thanks

[Jan]

Hi, really hard to say, I think, then this is a question on PayPal developers why it only works with Sandbox and not on real page. Maybe try to even communicate with PayPal support if you have enable all needed options in your PayPal account to accept such type of payment (usually this should be default )

Jan