userupload folders missing

[redback]

Hello,
I am in the process of migrating a site from Joomla 3 to Joomla 4 using the MigrateMe4 tool.
I have upgraded Phoca Download for Joomla4, copied the phocadownload and phocadownloadpap folders across from Joomla 3 site to Joomla 4 site and all files are there and appear on the frontend.
My problem is trying to upload new files via the phoca download admin userupload all the folders I had inside the userupload folder are missing.
See attached image https://imgur.com/a/gcnSb1d
How to do I get the folders back?
Cheers
Neil

[Benno]

HI,

I have upgraded Phoca Download for Joomla4 [...] How to do I get the folders back?

By migrating Phoca Download for J3 to Phoca Download for J4 in the recommended way.

[...]using the MigrateMe4 tool

So this could be the reason.


Kind regards,
Benno

[redback]

Thank you Benno for your speedy reply.
I will give this a go.
Cheers