Page not found after update to 3.2.0

Phoca Download - download manager
jupagose@hotmail.com
Phoca Newbie
Phoca Newbie
Posts: 8
Joined: 06 Sep 2019, 00:07

Page not found after update to 3.2.0

Post by jupagose@hotmail.com » 30 Apr 2020, 18:21

All my links to old downloads are broken after update to PD 3.2.0 and have some of them into my articles :'(

Can I downgrade to my previous version ?
How to solve this?

My settings here:

PHP Built On Windows NT WS8 10.0 build 14393 (Windows Server 2016) AMD64
Database Type mysql
Database Version 5.6.44-log
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.1.30
Web Server Microsoft-IIS/10.0
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.18 Stable [ Amani ] 21-April-2020 19:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4121.0 Safari/537.36 Edg/84.0.495.2

Tags:

User avatar
Benno
Phoca Hero
Phoca Hero
Posts: 7527
Joined: 04 Dec 2008, 11:58
Location: Germany
Contact:

Re: Page not found after update to 3.2.0

Post by Benno » 30 Apr 2020, 19:49

Hi,
Page not found after update to 3.2.0
What does this mean? An error 500?
Please post a screenshot or the URL.

From which version did you upgrade to PD 3.2.0?
and have some of them into my articles :'(
Did you also upgrade Phoca Download Plugin to v3.2.0?

Kind regards,
Benno

jupagose@hotmail.com
Phoca Newbie
Phoca Newbie
Posts: 8
Joined: 06 Sep 2019, 00:07

Re: Page not found after update to 3.2.0

Post by jupagose@hotmail.com » 01 May 2020, 21:43

Tks for answer

Page not found after update to 3.2.0 means if I search for example this

https://imgur.com/NQBkmNp

That match with this url
https://www.paradigman.net/index.php/cl ... llas-citas

But it redirects me to not found page like this

https://imgur.com/4cgYQ6A

No changes were made to this download after upgrade to 3.2.0

NOTE: Forum doesn´t allow me to insert BBCodes: You cannot use certain BBCodes: [img].

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 42856
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Page not found after update to 3.2.0

Post by Jan » 02 May 2020, 14:06

Hi, when you disable SEF (for test only), do you get the same problem. In version 3.2.0 there was no change regarding route system, so really hard to say what can be wrong there. :idea:

What type of menu link to Phoca Download do you use? Mostly a menu link to categories view do not include in sub alias like on your site (clientes/descargas). On the link to category which is broken, no Phoca Download is loaded so in fact this happens before Phoca Download run (so Phoca Download have in fact no chance to influence it as it is not active) :idea:

You can downgrade when you install the previous version (but there will be possible problems when updating in future because Joomla! installer will try to update columns which will exist on your site).
If you find Phoca extensions useful, please support the project

jupagose@hotmail.com
Phoca Newbie
Phoca Newbie
Posts: 8
Joined: 06 Sep 2019, 00:07

Re: Page not found after update to 3.2.0

Post by jupagose@hotmail.com » 02 May 2020, 15:42

No other changes were made to my site, only phoca download update :'(


Hi, when you disable SEF (for test only), do you get the same problem.
I disabled SEF and Phoca works again.

MY MISTAKE: Is working only with SEF disabled, If reenable SEF phoca stops working

Really appreciate your help.
Last edited by jupagose@hotmail.com on 02 May 2020, 15:56, edited 2 times in total.

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 42856
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Page not found after update to 3.2.0

Post by Jan » 02 May 2020, 15:45

Hi, great to hear it.

Jan
If you find Phoca extensions useful, please support the project

jupagose@hotmail.com
Phoca Newbie
Phoca Newbie
Posts: 8
Joined: 06 Sep 2019, 00:07

Re: Page not found after update to 3.2.0

Post by jupagose@hotmail.com » 02 May 2020, 16:00

Jan wrote:
02 May 2020, 15:45
Hi, great to hear it.

Jan
Hi again, My Mistake :(

Phoca works only if SEF is disabled.

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 42856
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Page not found after update to 3.2.0

Post by Jan » 02 May 2020, 16:11

Ok, then there will be a problem with SEF link. I still don't understand this part on your site: clientes/descargas ... in fact this is not possible when creating a menu link to Phoca Download. Which menu link type to Phoca Download do you use?

Jan
If you find Phoca extensions useful, please support the project

jupagose@hotmail.com
Phoca Newbie
Phoca Newbie
Posts: 8
Joined: 06 Sep 2019, 00:07

Re: Page not found after update to 3.2.0

Post by jupagose@hotmail.com » 02 May 2020, 16:59

Which menu link type to Phoca Download do you use?
I use a PhocaDownload category list menu link. "index.php?option=com_phocadownload&view=categories"


Finally I found the problem.

I tried to use another download extension, when I try to use the same menu option to attach it, joomla menu management throw me an error about My menu name "Descargas" can't be created because I have a subfolder named "Descargas" on my installation site.

I changed my menu name and alias too, and now phoca is working great with SEF.

The only estrange thing is why this wasn't a problem until Phoca 3.2.0 upgrade?

But for now everything is fine on my site and working with Phoca pretty well. Now I'm totally sure !!!! :)

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 42856
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Page not found after update to 3.2.0

Post by Jan » 04 May 2020, 11:44

Hi, Ok, really hard to say what happened when updrading there :idea:

Jan
If you find Phoca extensions useful, please support the project

Post Reply