Support

Email support

For everbody who have donated to Phoca Extensions developing (see bellow) there is an email support: support[at]phoca[dot]cz, where I am trying to answer the questions primarily.

But you should know, that I cannot help you via email e.g. with problems caused by:

SEF
Templates
Insufficient server settings
Conflicts caused by other extensions or by Joomla! framework
Non standard browsers or browsers's bugs
etc.

In this case it is better to ask in Phoca Forum because there can be users with similar problems who can help you.

Support by users

There are many ways how you can support Phoca Extensions:

Create translations for Phoca Extensions.
Answer topics in the Phoca Forum - this helps a lot because I can spend my freetime for developing new features.
Rate the Phoca Extensions on Joomla.org - if Phoca Extensions will have good rating then the Phoca Community will be greater and there will be more people which can help you e.g. in the forum.
Write manuals or correct my bad English in manuals.
You can create Themes for Phoca Gallery.
You can donate to Phoca projects (see button below) - it helps by decreasing webhosting costs and other cost which are incurred by developing and publishing free extensions.

If you find Phoca extensions and scripts useful, please support the development and make a donation. Thank you.

EUR:

Custom changes, Footer information

If you need to do custom changes in some Phoca project or you need to remove the footer information, you get more information about these changes here: info[at]phoca[dot]cz .

If you are active in answering posts in the Phoca forum or you are active with continuously translating Phoca Extensions or you are active developer of extensions which are working with Phoca extensions or you are member of some core Joomla! team or you are regularly writing user guides about how to use Phoca extensions or you have donated to Phoca, just send email to info[at]phoca[dot]cz to get file which adds new parameter to your Phoca extension. With help of this parameter you can hide the footer information easily in Parameters - Component. Any help to any Phoca project means a project survival and obtaining new features. (E.g. answering questions in the forum will save time of developer which can be spend then to make new features). Thank you for any support.

Because every displayed email address in internet can be abused by spammers, it can happens that your spam software or your email operator can reject emails sent from Phoca email. Please check your spambox and write an email again if you don't get any answer from Phoca email for a longer time. Thank you for understanding.

If you want to donate to Phoca, please don't do donations which are smaller than Paypal, currency converting and bank account fees. :-( Thank you for understanding.

Chat Support

In this chat you can find support by other Phoca users. This chat is not moderated.

Linking to Phoca.cz - Icons

If you want to support Phoca.cz, just copy the HTML code below onto your website.

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3 <a href="http://www.phoca.cz/news"><img alt="Phoca News" title="Phoca News" style="border:none; width:88px; height:31px" src="http://www.phoca.cz/images/phoca-news.png" /></a>

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3 <a href="http://www.phoca.cz/"><img alt="Phoca" title="Phoca" style="border:none; width:80px; height:31px" src="http://www.phoca.cz/images/phoca-s.png" /></a>

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3 <a href="http://www.phoca.cz/"><img alt="Phoca.cz" title="Phoca.cz" style="border:none; width:80px; height:15px" src="http://www.phoca.cz/images/phoca-cz.gif" /></a>

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3 <a href="http://www.phoca.cz/phocagallery/"><img alt="Phoca Gallery" title="Phoca Gallery" style="border:none; width:80px; height:15px" src="http://www.phoca.cz/images/phoca-gallery.gif" /></a>

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3 <a href="http://www.phoca.cz/phocaguestbook/"><img alt="Phoca Guestbook" title="Phoca Guestbook" style="border:none; width:80px; height:15px" src="http://www.phoca.cz/images/phoca-guestbook.gif" /></a>

Phoca Banners

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3 <a href="http://www.phoca.cz/"><img alt="Phoca" title="Phoca" style="border:none; width:468px; height:60px" src="http://www.phoca.cz/images/phoca.png" /></a>

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3 <a href="http://www.phoca.cz/phocagallery/"><img alt="Phoca Gallery" title="Phoca Gallery" style="border:none; width:468px; height:60px;" src="http://www.phoca.cz/images/phocagallery.png" /></a>

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3 <a href="http://www.phoca.cz/phocaguestbook/"><img alt="Phoca Guestbook" title="Phoca Guestbook" style="border:none; width:468px; height:60px;" src="http://www.phoca.cz/images/phocaguestbook.png" /></a>

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3 <a href="http://www.phoca.cz/phocadownload/"><img alt="Phoca Download" title="Phoca Download" style="border:none; width:468px; height:60px;" src="http://www.phoca.cz/images/phocadownload.png" /></a>

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3 <a href="http://www.phoca.cz/phocafavicon/"><img alt="Phoca Favicon" title="Phoca Favicon" style="border:none; width:468px; height:60px;" src="http://www.phoca.cz/images/phocadocumentation.png" /></a>

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3 <a href="http://www.phoca.cz/phocadocumentation/"><img alt="Phoca Documentation" title="Phoca Documentation" style="border:none; width:468px; height:60px;" src="http://www.phoca.cz/images/phocadocumentation.png" /></a>

Every help will be very appreciated.

Thank you, Jan :-)