Phoca Forum

Hi,
My download files are uploaded with Greek Characters. When I download them, the are in gibberish.
https://imgur.com/a/dNYXlXm

Hi,
see: https://www.phoca.cz/documentation/77-p ... ing-images

There can be problems with image names (folder names) on some servers. Before you upload your images into a server, please check the image names (folder names). They shouldn't contain spaces or some bad characters (', ", #, ...), diacritics or special national characters.

This article concerns the naming of files and folders in Phoca Gallery, but also applies to the naming of Phoca Download files and folders. Of course you can use Greek characters for the title of this files:
Backend --> Components --> Phoca Download --> Files --> File: [Edit] --> Title

Kind regards,
Benno

Thank's for the reply.
I don't get it. Do yoy mean that I have to change the Title to latin characters?
What is the problem in some servers? Can I fix it so I don't have to change the Titles? I really need them to be in Greek.
Is it an encoding problem? I didn't have it before the last update. Even in my database are shown in Greek.
Only when I download the file it is saved in gibberish.

Hi,

Do yoy mean that I have to change the Title to latin characters?

Just give it a try. Rename a file for testing, so that only standard characters (Latin characters) and no spaces are used and everything is written with lower case letters. If the download works then, it is due to the Greek characters used previously.
And as I wrote above, I mean the name(s) of the file(s) and folder(s) on your server, not the titles of the files and categories in Phoca Download.

Kind regards,
Benno

But I know that if the characters of the filename are in latin, there wil be no problem...
I want them to be in Greek. As I always had them.
As I asked above, is it an encoding problem? I didn't have it before the last update.

Hi, if it worked for you before the last update, there were no changes regarding this in Phoca Download, so maybe something changed on the server

Hi,
Nothing changed. Same colletion, same all.
Probably pocha downloads is not for lanpuages like Greek any more.

As written in documentation. Phoca Download recommends not using diacritics or special characters in filenames (the same with spaces) because different servers can be set different and some can have problems with it. Another area could be some filtering function in PHP which can change the string too. So there can be possible more different areas where such problem can occurs (most of them outside Phoca Download extension: Joomla, PHP, Server, ...) so it is really hard (without debugging) where such problem occurs

When I test greek characters in filenames on my test servers, everything is OK:









Jan

Thank you for your reply.
Can you help me with the debugging?

Hi, I think, this is much more a question on server provider. I by myself do not any settings on server, it just works on my test servers or productions servers but hard to say which option is responsible for this

Jan