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userupload folders missing

Posted: 28 Mar 2024, 04:53
by redback
Hello,
I am in the process of migrating a site from Joomla 3 to Joomla 4 using the MigrateMe4 tool.
I have upgraded Phoca Download for Joomla4, copied the phocadownload and phocadownloadpap folders across from Joomla 3 site to Joomla 4 site and all files are there and appear on the frontend.
My problem is trying to upload new files via the phoca download admin userupload all the folders I had inside the userupload folder are missing.
See attached image https://imgur.com/a/gcnSb1d
How to do I get the folders back?
Cheers
Neil

Re: userupload folders missing

Posted: 28 Mar 2024, 09:17
by Benno
HI,
I have upgraded Phoca Download for Joomla4 [...] How to do I get the folders back?
By migrating Phoca Download for J3 to Phoca Download for J4 in the recommended way.
[...]using the MigrateMe4 tool
So this could be the reason.


Kind regards,
Benno

Re: userupload folders missing

Posted: 29 Mar 2024, 03:25
by redback
Thank you Benno for your speedy reply.
I will give this a go.
Cheers