Phoca Forum

After upgrading Phocagallery to version 2.5.3, I discovered that there ar no thumbnails created in the proper maps.

Strange enough, the thumnbails are visible in the frontend, but when I take a look in the thumbnail directory, it's empty! How can these thumbs dissapear in the directory? I discovered it when I tried to make an Akeeba backup. I got an error message, saying that the thumbnails directories are empty.

This is the website: http://www.astridschute-natuurfotografi ... &Itemid=53 (the thumbnails shown here are not visible in the thumbnail directory)

Anyone?

best regards,

Judith

Hi,

but when I take a look in the thumbnail directory, it's empty!

don`t worry!
Your thumbs must be there because I can see them
The original picture: http://www.astridschute-natuurfotografi ... bien/4.jpg
and your large thumb: http://www.astridschute-natuurfotografi ... mb_l_4.jpg
So if you take a look with an ftp program to /images/phocagallery/Nederland_amfibien/thumbs you will find you thumbs.

After upgrading Phocagallery to version 2.5.3

The current version is 2.7.3
Did you authorize categories and images in Phoca Backend?
Kind regards,
Benno

Hi Benno,

Sorry for my late reply. Ik will update the Gallery right away to the latest version!

If I check the ftp maps, they look empty. Akeeba says they are empty. But if I check the CPanel of my client, I can see that the thumbnails maps are secured against reading. Can this be a host problem? Strange enough are all other maps readable, except for the thumbnails maps and therefore I can't make an Akeeba backup.

Judith

Hi Judith,

If I check the ftp maps, they look empty.

1. This is not possible, because I can see your thumbs in my browser. e.g. http://www.astridschute-natuurfotografi ... mb_l_4.jpg

But if I check the CPanel of my client, I can see that the thumbnails maps are secured against reading.

2. This is not possible too, because of 1.

Can this be a host problem?

Perhaps... You should check ownership and permissions of your files and folders. Thumbs=644, Folders=755
I hope this helps and kind regards,
Benno

Thanks, I checked the host and yes, it is a permission problem. The maps cannot be read. (which is strange, I know, as the thumbs are visible in the frontend.)

With this host it is impossible to chmod myself via ftp, so they gave me a little script to chmod all thumbs maps. They tried one and it worked.

Thanks for your reply!

Judith

Well done!
Kind regards,
Benno