Phoca Forum

Hi, try to enable debug mode in your Joomla! maybe you get some error message?

I think I'm having the same kind of issue but this only happens when trying to add images to a category.

I add images via ftp to a category folder, go to images, add multiple images, choose the folder, and then get the following error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@idunder18s.com.au and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_perl/2.0.4 Perl/v5.8.8 Server at www.idunder18s.com.au Port 80

If I view on the live site, the category shows with images but the images are all messed up (http://www.idunder18s.com.au/index.php? ... &Itemid=72)

In the backend, I can pick any option except images, as soon as you select images, you get the above error.

Please help, I need to launch this site within days

looking further it is not creating thumbnails, yet i have pagination and thumbnail creation activated.

Could it be something to do with SSL and creating images uploading?

Sorry, I'm not a high end programmer and have used phoca a number of times on the same server supplier, this is the first time I have had this issue.

SSL - maybe but no experiences there,

if the debug is enabled and php error reporting is set to on and you get no error message, but internal server error, then the server settings need to be checked as it seems then there is no problem in the code (if yes, then this will be displayed by php error )

Jan

We use Joomla/ Phocagallery primarily to serve images from our group activities. We are upgrading from Joomla 1.3.1 to Joomla 1.6/ 1.7. To upload images, we first upload folders to images/phocagallery and then use multiple add to generate categories and thumbnails for these images. However, the 500 Internal server error has become a huge pain.

The site is hosted on GoDaddy/ Linux. We upgraded our hosting plan to grid hosting from shared hosting in the hope that maybe the error was being caused by a server overload. But the problem has persisted.

Sometimes phoca will upload upto a 100 images without running into this error, other times, it will only upload 2-3 images before running into this error. When we upload 1,000 images from an entire weekend of activities, it takes a whole week of baby-sitting and hitting refresh etc to upload all the pictures, it has become a nightmare. The standard error page is as shown here:

http://www.ismlab.usf.edu/Untitled.jpg

I enabled debugging as recommended in other responses on this forum, but I see no errors. At the end of the Apache logs however, I saw a bunch of 500 error codes being returned. These are pasted below. Hopefully the error is fixable.

For reference, our current Joomla 1.3.1 site runs an application called Gallery 2. It uses Java to ftp files to the server and create thumbnails. We have never run into this problem with the Java ftp.

Thanks
Manish

[removed - no problems regarding this issue listed]

Hi, in this case, enabling php error reporting says more, see:
https://www.phoca.cz/documents/16-joomla ... rs-on-site

Instead of 500 the specific php error will be displayed.

This seems more like php memory error (but can be confirmed by enabling the php error reporting)

In such case you should see the recommended settings for Phoca Gallery and try to enable e.g. pagination thumbnail creating:
https://www.phoca.cz/documents/2-phoca-g ... -menu-item

Jan

Hello,

I have the same problem with internal error when i go to phoca gallery --> images in backend

I thought that as first solution it was good to empy the jos_phocagallery table which contains the images and see if the problem still exists. after that the internal error message dissapeard.

So i was import again the data of the table and i removed a lot of images that i didn't want but the error appeard again.

So as next step i increased the memory_limit and max_execution_time in php.ini file but the script it runs only 2-3 seconds before i get the internal error message.

Can you please help me on that problem? Maybe i have problem with the component and not with the number of images or the configuration in php.ini?

Thanks

HI, you first need to recognize which kind of error your get:
https://www.phoca.cz/documents/16-joomla ... ent-errors
https://www.phoca.cz/documents/16-joomla ... rs-on-site

Jan

I get the following error message

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request. ..."

After talking with the owner of my server concerning the above message, he has advised me to ask you to see what variable's could be causing the "Premature end of script headers" error and how the PHP environment should be modified.

Thanx

Hi, enable php error reporting:
https://www.phoca.cz/documents/16-joomla ... rs-on-site
to get more info about error you get.

Jan