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Please help with: An error has occurred. 0 Class "Factory" not found Call Stack

Posted: 29 Apr 2026, 20:55
by Net
Hello,

i am having a weird problem when i go to phoca cart export menu in backend, it shows this error:
An error has occurred.
0 Class "Factory" not found
Call Stack

Can this be fixed?
here is the screenshot:
https://i.imgur.com/xKNMv67.png
Phoca Cart Version 5.2.3
Joomla! Version Joomla! 5.4.5 Stable [ Kutegemea ] 14-April-2026 16:00 GMT
Joomla Backward Compatibility Plugin Enabled ()
PHP Version 8.2.29
Database Version 10.6.25-MariaDB
Image

Re: Please help with: An error has occurred. 0 Class "Factory" not found Call Stack

Posted: 30 Apr 2026, 13:07
by Jan
Hi, download and install Phoca Cart 6 (version 6.0.0, such can be installed on Joomla 5.4.5), then there will be no such problem with Factory class.

https://www.phoca.cz/download/99-phoca- ... -component

Jan