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Is PayPal down? Can't connect to it...

Posted: 06 Jan 2026, 20:33
by dan40
I haven't been able to use the Paypal plug-in at all since I set up my new Phoca Cart site yesterday. All the information is there, the plugin is active, and appears on the check-out page. I'm in Sandbox mode, but when I click on it and try to check out, it always presents an error message saying there is a problem. I'm not sure what I'm doing wrong, or if it's Paypal that isn't working?

Anyone else having a problem with Paypal right now, or in the last few days?

This is the only thing that's preventing me from going live.

Re: Is PayPal down? Can't connect to it...

Posted: 06 Jan 2026, 23:07
by Jan
Hi, did you ask the PayPal support?

Testing now, see no problem there. :idea:

Image

Jan

Re: Is PayPal down? Can't connect to it...

Posted: 06 Jan 2026, 23:37
by dan40
Thank you for the quick response. Are you putting in your paypal login email address into the plugin, or is there an associated merchant email address that is provided? Because I can't find one on my account.

Re: Is PayPal down? Can't connect to it...

Posted: 09 Jan 2026, 03:06
by Jan
Hi, the email address is your PayPal email address.

Jan