Phoca Forum

Hi,

I've had a number of orders that have been abandoned at the PayPal stage, all from the same name and (real) address.

My questions are:

Is there a way to just delete orders that aren't paid?

The User IP on the order is 'anonymous'. Is there a way to block order from anonymous? or is it not wise to do so?

The email address given is {name)@storebotmail.joonix.net which doesn't bounce but any idea what storebotmail.joonix.net is?

Thanks in advance

Nick

Hi,

Is there a way to just delete orders that aren't paid?

Sure!

The email address given is {name)@storebotmail.joonix.net which doesn't bounce but any idea what storebotmail.joonix.net is?

No idea...


Kind regards,
Benno

Thanks,

Sorry, I should have said 'automatically delete' or not even enter them on the system.

Regards

Nick

Hi, there is no way to not store orders which aren't paid, as this is standard behaviour that some orders are not paid when ordering. For this, some custom solution needs to be added.

Jan

Jan wrote: 15 Sep 2025, 16:03 Hi, there is no way to not store orders which aren't paid, as this is standard behaviour that some orders are not paid when ordering. For this, some custom solution needs to be added.

Jan

OK, thanks.

The other way to stop these fake orders would be to block the User IP 'anonymous'. Is this possible?

Regards

Nick

It would appear that abandoned orders from johnsmithxXx@@storebotmail.joonix.net are google bots verifying prices.

Clever as it has to click the 'read terms & conditions' box before the order is logged.

Guess I'm going to have to live with these fake orders

Maybe it is better way to detect the IP and block this IP to access your site?

Jan