Phoca Forum

Hi. I have a few incomplete orders, where the payment was initiated but never completed. I have created an order status "Abandoned Cart" and I want to trigger an email that will contain a link which will open the cart of their order and the customer having to only proceed with the payment in order to complete the process.
I have tried shortlinks such as {orderlink} and {orderlinktoken} but I only get a line with the order number and status and without any actionable button that would make it easy for the customer to complete the purchase.
Is it possible to do this somehow?

Thank you very much