Page 1 of 1

No emails and invoices are send to vendor and customer

Posted: 10 Jul 2025, 11:56
by Raoul69
Hi,

Where can we set the sender email address from the shop and how to make a invoice? Second question is that the invoice should go to 2 mail addresses of the client. Is this possible?

Kind regards,
Raoul

Re: No emails and invoices are send to vendor and customer

Posted: 10 Jul 2025, 15:53
by Jan
Hi,

the sender email is set in Joomla global configuration as mails are sent through Joomla methods. Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options), but there is no option to set two emails for one customer.

Jan

Re: No emails and invoices are send to vendor and customer

Posted: 09 Aug 2025, 08:51
by Pens
Jan wrote: 10 Jul 2025, 15:53 Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options),
Jan
I'm missing the obvious but exactly where in options is the setting to automatically send an invoice after payment? and a notification to me that an order has been placed.

Thanks in advance & regards

Nick

Re: No emails and invoices are send to vendor and customer

Posted: 09 Aug 2025, 10:00
by Pens
Pens wrote: 09 Aug 2025, 08:51
Jan wrote: 10 Jul 2025, 15:53 Invoice is automatically created when not set other in Phoca Cart Options. The invoice is sent to customer (if set in order status) and it can be sent to other emails (set in order status options),
Jan
I'm missing the obvious but exactly where in options is the setting to automatically send an invoice after payment? and a notification to me that an order has been placed.

Thanks in advance & regards

Nick
Found it :-)

Re: No emails and invoices are send to vendor and customer

Posted: 11 Aug 2025, 13:39
by Jan
OK