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Order status for digital products

Posted: 03 Jun 2025, 11:44
by pstrada
Hello, I'm starting with Phoca Cart and have created a small shop where I only sell digital products (files), with payment via Stripe.
I would like orders to immediately go to ‘completed’ status as soon as payment is completed, so that no operational activities are necessary.
However, I do not understand how and what to change to achieve this goal.

Thks in advance for any answer

Re: Order status for digital products

Posted: 03 Jun 2025, 13:51
by Jan
Hi,

I don't know fully the Stripe plugin, but the process is similar to all methods. You set in Stripe options which order status will be set when the payment is done/paid. So usually, users buys something, goes to payment method and pays. Payment method sends info to your Phoca Cart instance and the system changes the status to e.g. completed (it depends on your settings).

Jan

Re: Order status for digital products

Posted: 03 Jun 2025, 16:22
by pstrada
Ah ok, i check the stripe configuration, many thanks

Re: Order status for digital products

Posted: 04 Jun 2025, 16:46
by pstrada
Problem solved.
There was an incorrect configuration of the webhook, fixed that the orders arrive in the correct state.
Thanks, Pietro

Re: Order status for digital products

Posted: 06 Jun 2025, 12:44
by Jan
OK, great to hear it.

Jan