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"File type is not supported" error message

Posted: 11 Apr 2023, 19:54
by derekkoopowitz
I cannot get video uploads to work - I keep getting the error message "File type is not supported". I've tried multiple different videos with MP4 as the file type - different size MP4s - same result.

Any help on this would be appreciated!

Phoca Gallery v4.5.3 on Joomla v4.2.9

p.s. how does one search the forum? I don't see a search option.

Re: "File type is not supported" error message

Posted: 11 Apr 2023, 22:33
by Benno
Hi,
p.s. how does one search the forum? I don't see a search option.
Image
Write your search string into this field and press 'Enter' on your keyboard.

Kind regards,
Benno

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 06:27
by derekkoopowitz
Thank you for that... doesn't work at all. I get an error page when I enter my search string.

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 12:55
by Jan
Hi, thank you for the info, I will take a look at it.

Jan

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 18:14
by derekkoopowitz
Jan wrote: 12 Apr 2023, 12:55 Hi, thank you for the info, I will take a look at it.
This is the error I get...


https://imgur.com/a/fqlONBg

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 18:20
by derekkoopowitz
Here is the screenshot of the file type error I get...

https://imgur.com/zUYxLLu

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 21:55
by Jan
Hi, not sure if I understand correctly but you are trying to upload mp4 file to Phoca Gallery? Phoca Gallery is image gallery and you can upload there only images like jpg, png, ...

Jan

Re: "File type is not supported" error message

Posted: 12 Apr 2023, 23:09
by derekkoopowitz
Jan wrote: 12 Apr 2023, 21:55 Hi, not sure if I understand correctly but you are trying to upload mp4 file to Phoca Gallery? Phoca Gallery is image gallery and you can upload there only images like jpg, png, ...
I did not realize that... I thought I could upload a video and that could be played back when clicked. Ok, well that explains why it didn't work!

Re: "File type is not supported" error message

Posted: 14 Apr 2023, 23:14
by Jan
In Phoca Gallery, only YouTube videos can be used.

Jan