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Subscribe button not working correctly
Posted: 23 Sep 2021, 10:26
by Hazzo
Hi, I installed Phoca Email and Newsletter components and followed the setup directions.
When I try to subscribe from the frontend (hitting the subscribe button) it redirects to /index.php/en/component/phocaemail/subscribe which is not found on the server.
Where can I set up a page cofirming the subscription?
Best regards
Hans
Re: Subscribe button not working correctly
Posted: 23 Sep 2021, 13:29
by Jan
Hi, is Phoca Email component properly displayed? Which version of Joomla do you use?
Did you set the menu link to Newsletter? When not, try to set it.
Jan
Re: Subscribe button not working correctly
Posted: 21 Oct 2021, 12:07
by Jupp
Hello Jan, I have the same problem.
The menu link to the newsletter is set. There is still a -404 error because the page
https://www.domain.tld/newsletter/subscribe.html cannot be found.
The Joomla version is 4.0.3
I'm spinning in circles here ...
Any Idea?
BR
Yup
Re: Subscribe button not working correctly
Posted: 25 Oct 2021, 00:44
by Jan
Hi, do you get the same problem when SEF is disabled?
Do you get the same problem when SEF is enabled but URL suffix disabled?
Jan
Re: Subscribe button not working correctly
Posted: 25 Oct 2021, 10:52
by Jupp
Hello Jan, thank you for your answer.
If the Joomla own SEF (SEO) is deactivated, the links and the registration work.
Is that wanted or is there a workaround to fix it?
BR
Jupp
Re: Subscribe button not working correctly
Posted: 03 Nov 2021, 20:40
by Jan
Hi, no, normally it should work. When there is a menu link to newsletter, the SEF link is based on this newsletter link. Are you really sure, the link exists and is published?
Jan
Re: Subscribe button not working correctly
Posted: 15 Nov 2021, 18:52
by Jupp
Hello Jan, Yes, I am.
If you want, i can give you an access.
BR
Jupp
Re: Subscribe button not working correctly
Posted: 18 Nov 2021, 22:52
by Jan
Hi, yes.
Re: Subscribe button not working correctly
Posted: 21 Nov 2021, 12:23
by Jupp
I'm sorry, but I can't PM you right now.
BR
Jupp
Re: Subscribe button not working correctly
Posted: 28 Nov 2021, 14:29
by Jan
Hi, you should be able to read the PM? Did you get my last PM?
Jan