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Download button dont work
Posted: 08 Sep 2021, 10:57
by jcc
Hi guys,
i've got a problem. The download button on the detailsite seems not to work anymore.
Someone have an idea? I've installed the latest version of phoca download.
https://grundschule-gruener-weg.de/index.php/downloads
Re: Download button dont work
Posted: 11 Sep 2021, 12:06
by Jan
Hi, when you disable SEF for tests only, do you get the same problem? Do you use some cache feature?
Jan
Re: Download button dont work
Posted: 20 Sep 2021, 07:45
by jcc
hi,
i got same problem when i disabled SEF.
No, i dont use cache feature.
Re: Download button dont work
Posted: 22 Sep 2021, 22:49
by Jan
Is there something, you know, what was changed on server? What is different to time where it worked and now?
Jan
Re: Download button dont work
Posted: 14 Oct 2021, 11:39
by jcc
No, nothing changed. Can i send you site access via pm?
Re: Download button dont work
Posted: 15 Oct 2021, 11:28
by kroenerdesign
Hello,
apparently several users have the problem with downloads no longer working. I think I have found the cause:
There is a dropdown field "Direct link" in the download file. If a YES is set there ("open the download file in the browser") then I get a 403 error message.
If a NO is set there, the download file is downloaded to the local computer.
This seems to be a bug - can you please fix it?
Greetings
JOACHIM
Translated with DeepL.com/Translator (free version)
Re: Download button dont work
Posted: 19 Oct 2021, 20:02
by Jan
Hi, direct link is a direct link to the file. In such case Phoca Download is not active. If you set direct link, it means the file is accessed directly without using Phoca Download. So in such case you need to check the link to the file and test what is the limit on the server.
Jan