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cannot iinstall PhocaEmail

Posted: 24 Jun 2021, 15:44
by Detox
Hello.

I cannot install phoca email on Joomla 3.9. It continues to state it cannot find xml file

I have tried to install both the current version and the previous version.

There was a way to manually insert the files onto the webserver, But I do not see this doc anymore.

I really like PhocaMail, but I cannot get it installed on my new server.

Thanks

Re: cannot iinstall PhocaEmail

Posted: 25 Jun 2021, 13:48
by Benno
Hi,
some times this happens, when you use the "Install from Web" tab.
Download Phoca Email Component here and install it via "Upload Package File".

Kind regards,
Benno

Re: cannot iinstall PhocaEmail

Posted: 25 Jun 2021, 17:42
by Detox
Benno,

Tried that and still errors. Maybe something hanging from pervious install attempt? What all do I need to purge?
Anything in the database also?

Re: cannot iinstall PhocaEmail

Posted: 26 Jun 2021, 09:33
by Benno
Hi,
What all do I need to purge?
Anything in the database also?
See this article as an example.

Kind regards,
benno