Page 1 of 1

PhocaDownload Missing and BIGINT Error

Posted: 19 Jun 2020, 21:02
by mcintyro
The component PhocaDownload is missing from the Joomla backend and when I try and reinstall version 3.2.0 on Jooma 3.9.19 I get this error:

arning
JInstaller: :Install: Can't find Joomla XML setup file.
JInstaller: :Install: Can't find XML setup file.
BIGINT UNSIGNED value is out of range in '(`borderhi_bh_mysql`.`#__menu`.`level` - 1)'
×
Message
Folder phocadownload exists!
Folder images/phocadownload exists!
Folder phocadownload/userupload exists!
Folder phocadownloadpap exists!
Folder phocadownloadpap/userupload exists!
×
Error
Error installing component

Re: PhocaDownload Missing and BIGINT Error

Posted: 22 Jun 2020, 11:56
by Jan
Hi, unfortunately, this is much more a question on Joomla.org forum because Phoca Download does not install itself but it is installed by Joomla! extension manager. Try to enable debug mode, maybe you will get more detailed information about the error - for now, it seems, there is some problem with building a menu in Joomla! ('#__menu') ...

If you have no data in Phoca Download, you can try to completely remove and clean it and then reinstall, see:
https://www.phoca.cz/documents/16-jooml ... m-manually

Jan