Phoca Forum

Hi.

I had a problem with the prior version - downloading of large files would not complete properly (25 mb PDF).

Today I installed 1.2.0 beta, and when I try and download a file I get the following message:
Error while downloading file

The message appears in the blue message bar above the section folders, and I get no sort of download window or options before I get the error message. The file involved is 34 MB and was uploaded into the appropriate directory via FTP.

Any suggestions? or is there any testing I can do for you that may help you find the source of the problem?

Thanks,
Bob

Hi, Phoca Download only give information from server to browser, so you need to check:

1) your browser
2) your server settings (if there are no restrictions, etc.)

Jan

I have just installed 1.2.0 Beta and have the same problem - did you find a fix?

I uploaded the files, added the files ot Phoca and everything looks like it is going to work. The web page looks ok so I click on the download button (or the filename) and the message always appears. I have pdf's and zip files and the result is just the same. I am using Firefox 3.0 but IE was just the same. I have other programs (php) that download from the site so it is not a permissions thing.

If I have one gripe about this product it is the mandatory use of Sections and Categories. In my case I just want a list of five files.

I checked the mime settings and pdf and zip file types are there. I have read all of the other threads for this problem but none offered the solution.

Sorted!

It is subtle but I discovered that in Settings, the download folder name was correct but had a leading '/' character ie it was "/phocadownload" instead of "phocadownload". The file selector works fine when you add the files as somehow it accepts the actual path but, when you actually send the download URL it is wrong.

As I have multiple domains then the full system pathname is not the same as the URL for the domain. The extra "/" made all the difference.

I also discovered that the single apostrophe character ( ' ) is rejected by phoca in filenames although my ftp program didn't blink an eyelid.

Regards

David

Ok