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Registered user can't dowload file
Posted: 16 May 2016, 15:58
by byespeed
i set the Registered user can dowload file,
but it doesn't work. only super user can download.
show message:Please login to download the file
why?

Re: Registered user can't dowload file
Posted: 17 May 2016, 20:59
by Jan
Hi, which version of Phoca Download you are using?
There is access rights and access - try to see if access is not set (if the super user is not only selected)
Jan
Re: Registered user can't dowload file
Posted: 19 May 2016, 06:53
by byespeed
Phoca Download version 3.1.1
i didn't set access rights and access i set is public,
however, i want to everyone can see the file,
but only registered user can download
Re: Registered user can't dowload file
Posted: 21 May 2016, 11:53
by byespeed
Jan wrote:Hi, which version of Phoca Download you are using?
There is access rights and access - try to see if access is not set (if the super user is not only selected)
Jan
Please help
Re: Registered user can't dowload file
Posted: 21 May 2016, 12:10
by christine
Re: Registered user can't dowload file
Posted: 25 May 2016, 05:06
by byespeed
i already Set Access level to e.g. Registered and set Display Unaccessible File to Yes,
but cant work, still say Please login to download the file
Re: Registered user can't dowload file
Posted: 29 May 2016, 17:57
by Jan
Hi, this should be correct, when the public user see the files and wants to download them, then the system asks for login before download.
Jan
Re: Registered user can't dowload file
Posted: 31 May 2016, 15:23
by byespeed
Jan wrote:Hi, this should be correct, when the public user see the files and wants to download them, then the system asks for login before download.
Jan
yes still asks me for login before download.
do u have email? i create one account for test?
Re: Registered user can't dowload file
Posted: 31 May 2016, 15:47
by byespeed
Re: Registered user can't dowload file
Posted: 01 Jun 2016, 23:41
by Jan
Hi, what do you exactly mean? Is this screenshot a screenshot of Phoca Download?
Jan