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cannot install phoca guestbook 3.0.2
Posted: 01 Sep 2014, 16:09
by Cast-Art
Joomla 3.3.3 stable, Phoca Guestbook 3.0.2
When using component Phoca Guestbook in the backend I get this message:
"The connection was reset
The connection to the server was reset while the page was loading."
I tried to install Phoca Guestbook 3.0.2 again but I cannot install Phoca Guestbook 3.0.2 anymore.
When installing I get the following message:
"Bad Request
Your browser sent a request that this server could not understand.
Apache/2.2.16 (Debian) Server at blade80.mijndomein.nl Port 80"
This message appears during install of the zip file and the unzipped version.
(Also when cookies in browsers have been deleted)
Regards
Cast-Art
Re: cannot install phoca guestbook 3.0.2
Posted: 01 Sep 2014, 17:02
by Benno
Hi,
1.) deinstall Phoca Guestbook or some parts of Phoca Guestbook manually.
see:
https://www.phoca.cz/documents/16-joomla ... m-manually
2.) Install Phoca Guestbook
see:
https://www.phoca.cz/documents/16-joomla ... -in-joomla
Kind regards,
Benno
Re: cannot install phoca guestbook 3.0.2
Posted: 04 Sep 2014, 10:38
by Cast-Art
Hi Benno,
I performed the instructions I found on the webpage you recommended
(The page with SQL DELETE commands etc.)
Still I get this message after installing:
Bad Request
Your browser sent a request that this server could not understand.
Apache/2.2.16 (Debian) Server at ...domainname..... Port 80
I can install other components like for instance Phoca Gallery.
If I do search om the database on '%PHOCOAGUESTBOOK%' I get a few hits in 3 tables
1 overeenkomst(en) in de tabel swylk_categories
2 overeenkomst(en) in de tabel swylk_menu
308 overeenkomst(en) in de tabel swylk_overrider
Is that a (the) problem?
Regards
Cast-Art
Carel
Re: cannot install phoca guestbook 3.0.2
Posted: 04 Sep 2014, 15:58
by Benno
Hi,
1 overeenkomst(en) in de tabel swylk_categories
2 overeenkomst(en) in de tabel swylk_menu
308 overeenkomst(en) in de tabel swylk_overrider
Is that a (the) problem?
Yes, perhaps... If you make a manuelle deinstallation of Phoca Guestbook, you shouldn't find any Phoca Guestbook database entries after you have finished.
Kind regards,
Benno
Re: cannot install phoca guestbook 3.0.2
Posted: 05 Sep 2014, 08:27
by Cast-Art
But if I delete the record containing "PHOCA_GUESTBOOK" in the categories table I will lose al Guestbook reactions, or not?
Re: cannot install phoca guestbook 3.0.2
Posted: 05 Sep 2014, 09:29
by Benno
Hi,
But if I delete the record containing "PHOCA_GUESTBOOK" in the categories table I will lose al Guestbook reactions, or not?
Yes you will loose all entries...., but I thought it is a fresh install (without any entries) of PG 3.0.2 or it is an migration??
Kind regards,
Benno
Re: cannot install phoca guestbook 3.0.2
Posted: 07 Sep 2014, 10:51
by Cast-Art
Hi
It is a reinstall because the installed PG3.0.2 didn't work in the background
Regards
Carel Steijn (CAst-Art)
Re: cannot install phoca guestbook 3.0.2
Posted: 08 Sep 2014, 14:45
by Jan
Hi, and does it work after reinstall?
Jan
Re: cannot install phoca guestbook 3.0.2
Posted: 09 Sep 2014, 00:02
by Cast-Art
No, the install fails.
The message is:
Deze webpagina is niet beschikbaar
Minder
De webpagina op
http://www.wendykrikken.nl/administrato ... ew=install is mogelijk tijdelijk uitgeschakeld of permanent verplaatst naar een nieuw webadres.
Foutcode: ERR_CONNECTION_ABORTED
In (google translate english)
This webpage is not available
less
The webpage at http://www.wendykrikken.nl/administrato ... ew=install might be temporarily down or moved permanently to a new web address.
Error Code: ERR_CONNECTION_ABORTED
Re: cannot install phoca guestbook 3.0.2
Posted: 09 Sep 2014, 22:17
by Jan
Hi, when the connection is aborted, I think, you need to ask your webhosting provider for more info, e.g. if there are not limits, etc. Anyway this is more a question on joomla.org forum, as installation is extensions is managed by extension manager (component) which installs the components. But I think, first you need to ask your webhosting operator, if there is no e.g. time or memory limit, etc.
Jan