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Phoca Download Plugin - Fatal error

Posted: 15 Sep 2013, 10:39
by mazyza
I excited downloaded phoca plugin: plg_content_phocadownload_v2.1.6.zip

But as soon as I enabled it, my website crashed or did not give me access to my home page with this message:

"Warning: require_once(/home/www/igbo1.info/components/com_phocadownload/helpers/route.php) [function.require-once]: failed to open stream: No such file or directory in /home/www/igbo1.info/plugins/content/phocadownload/phocadownload.php on line 16

Fatal error: require_once() [function.require]: Failed opening required '/home/www/igbo1.info/components/com_phocadownload/helpers/route.php' (include_path='.:/usr/local/php5.3/lib//php') in /home/www/igbo1.info/plugins/content/phocadownload/phocadownload.php on line 16"

I went through my FTP to see if I can delete it completely. But I could not find it.

Please, what can I do to get my website back and I am no more interested in the plugin.

Thanks.

Re: Phoca Download Plugin - Fatal error

Posted: 15 Sep 2013, 15:41
by Jan
Hi,

see requirements of the plugin, you need to have installed the Phoca Download to run the plugin.

Just install Phoca Download component and see similar posts in this forum (don't forget to install the same versions)

Jan

Re: Phoca Download Plugin - Fatal error

Posted: 16 Sep 2013, 00:50
by mazyza
Thanks a lot Jan, my problem has been solved.

Keep up the good work!

Re: Phoca Download Plugin - Fatal error

Posted: 17 Sep 2013, 02:16
by Jan
Great to hear it.

Jan