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Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 08 Jan 2012, 22:09
by AnSoTeC
Hi,

i use Joomla 1.7.3 with german language files and the latest Phoca Gallery. Now i tried to install Phoca Gallery PlugIn 3.04 with german language files but that makes my backend unavailable ... i was only able to access it again after i deleted the phoca gallery plugin folder via ftp ...

i now investigated a little bit more and as far as i can see only the controlcenter is not available in the backend and even the login to the backend disappears ... every other menu works ... has anybody an idea to fix this ? the domain ist http://modellbau-portal.org

After installing the plugin, even without the language files the backend login is not available. i also cleared the database and reinstalled but the same error occures,

Kind regards,

Andreas

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 09 Jan 2012, 13:04
by AnSoTeC
Hi,

i am a little bit helpless ... i tried and tried and tried but found nothing that fixes the problem ... so i finally uninstalled the gallery plugin but i need it for the articles ... has anyone an idea ?

Kind regards,

Andreas

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 11 Jan 2012, 22:31
by Jan
Hi, maybe there is some php error, try to enable php error reporting:

https://www.phoca.cz/documents/16-joomla ... ent-errors

Jan

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 11 Jan 2012, 22:52
by AnSoTeC
Jan wrote:Hi, maybe there is some php error, try to enable php error reporting:

https://www.phoca.cz/documents/16-joomla ... ent-errors

Jan
Hi Jan,

i tried this but i receive only a blank page with the following code;

<html>
<body>
<div id="panel-sliders" class="pane-sliders"><div style="display:none;"><div>
</body>
</html>

thats all ... just activating the plugin crashes the backend login and controlcenter.

Regards and thanks,

Andreas

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 16 Jan 2012, 18:17
by Jan
And is php error reporting enabled on your site? Did you test it with e.g. some example error?

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 16 Jan 2012, 18:42
by AnSoTeC
Jan wrote:And is php error reporting enabled on your site? Did you test it with e.g. some example error?
Well .... as i am not so fit with php and webcoding stuff .... can you give a small advice or perhaps you can tell me when you are on and i will enable the plugin or give you backend and ftp data ....

Regards from germany,

Andreas

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 16 Jan 2012, 20:00
by Jan
Hi, nobody can see what error is comming there until the error reporting will be enabled - try to see the article about error reporting - so first it needs to be 100% sure, it is enabled - try to run some script with error on your hosting - if there will be blank page and no error, then error reporting is still disabled.

Jan

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 17 Jan 2012, 12:25
by AnSoTeC
Jan wrote:Hi, nobody can see what error is comming there until the error reporting will be enabled - try to see the article about error reporting - so first it needs to be 100% sure, it is enabled - try to run some script with error on your hosting - if there will be blank page and no error, then error reporting is still disabled.

Jan
Hi Jan,

the hoster enabled error reporting on my webspace ... my domains are all on one webspace and on my other domain www.wimpomat.de you see that it is enabled .... but i still get a blank backend page when enabling the gallery plugin ... so what can we do now as i get no error report or error message ?

Regards and greets,

Andreas

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 19 Jan 2012, 18:26
by Jan
Hi, then try to see the html source - Sometimes when error is rendered in javascript area or in head, it will be not displayed on the site but in source code of the site, just click right button on mouse and check the html source, if the error is not displayed in javascript output. :idea:

Jan

Re: Install Phoca Gallery PLG 3.04 = Backend unavailable

Posted: 19 Jan 2012, 18:35
by AnSoTeC
Jan wrote:Hi, then try to see the html source - Sometimes when error is rendered in javascript area or in head, it will be not displayed on the site but in source code of the site, just click right button on mouse and check the html source, if the error is not displayed in javascript output. :idea:

Jan
Hi Jan,

well .... i happens exactly after entering the login data and press the login button ....

the only source of the page is that:

<html>
<body>
<div id="panel-sliders" class="pane-sliders"><div style="display:none;"><div>
</body>
</html>

nothing more ... :cry:

what can i do ?

Regards and thanks,

Andreas