Problems copying attributes with "Current Attributes" in Phoca Cart 5

[amax2]

I'm trying to use the "Current Attributes" feature to copy attributes from an existing product to a new item. The idea is to select attributes that have been previously created, but when I choose them from the window, absolutely nothing happens. The attribute selection window doesn't close, and the attributes aren't applied to the new product.

Has anyone encountered a similar problem or knows how to solve it? Is there a specific setting I should check or a step I'm missing?

Thanks in advance for any suggestions!

[amax2]

I have an update regarding the attribute copy problem I raised. As you can see from the photo,
https://ibb.co/hxdgc073
even though attributes like "Grafiche teli" are present in the system, clicking the button to copy them does absolutely nothing.

I also tried adding the "Grafiche teli" attribute manually, and I noticed that the associated options are present,
https://ibb.co/5XbBP5yq
but unfortunately, I can't click or select them. It seems almost as if they are disabled or unresponsive.

This problem is preventing me from correctly associating existing attributes with new products. Does anyone have an idea what might be blocking the click functionality on the options or the copying of the attribute itself? Could it be a specific component setting?

Thanks again for your help and suggestions!

[Benno]

Hi,
try to get an error message (activate Joomla! Debug Mode and set error reporting=maximum)
In my case copy of attributes and options of attributes works by clicking on the icons:





Joomla! v5.3.1
Phoca Cart v5.1.1
PHP v8.2

Kind regards,
Benno

[amax2]

Thanks for the suggestion to enable debug! I've done so, but it didn't show any obvious errors.

I did notice that with debug active, a new command bar appeared within the popup that opens when I try to copy attributes.
https://ibb.co/NgMmJgVW

To help you understand better, what information do you need from this bar or from the popup in general? Is there any specific section I should check or any data that would be useful for you to analyze the problem?

Let me know, so I can provide the necessary information!

[Benno]

Hi,

Is there any specific section I should check or any data that would be useful for you to analyze the problem?

No, if there is an error there, it would be output with activated Debug Mode and Error Reporting=Maximum in a window (call stack) with file name and line number in which the error occurs.

What you can still try (for testing only), however, is:

• Try it out with a different browser, or even with a different PC.

• Have a look at the JS console to see whether an error or conflict is displayed there.

Kind regards,
Benno