PDF files added via Phoca Download are not picked up in Smart Search without manual re-indexing

[Fred12894]

Hi,

I am using Phoca Downlad and the Phoca Finder plugins. All great extensions. Articles that are added are automatically picked up in Smart Search without re-indexing. Files (PDFs) added via Phoca Download are not picked up unless a manual index is performed in Smart Search. Is this correct? Is there anyway of automating this so that added PDF files are automatically picked up in smart search without a manual re-index?

Many thanks

[Jan]

Hi, which version of Phoca Download do you use? In latest version there are events for accepting and running search index, when saving the items in Phoca Download.

Jan

[Fred12894]

Thanks for your response Jan. Using version 4.0.9.
I now see that it works and automatically indexes a PDF when i add it via the backend but not when i add a PDF via the front end?

Cheers

[Jan]

Hi, in frontend, there are for now no such events. I will take a look at it, if there will be possible way to implement them

Jan

[Fred12894]

Hi Jan,

Thanks again for your response.

That would be very useful i think, if the events could be implemented for the frontend upload.

Cheers

[f16jack]

Hi

I have the same issue. It works great if i go into the backend and manually index, but the index does not occur automatically when I upload in the front end.

In addition, if I run a cron job to automatically index it locks the search results. They appear, but when selected I receive (even as an administrator): “You don't have permission to access this. Please contact a website administrator if this is incorrect.”

But If I manually index in the back end it works great. I'd prefer not to have to manually index each time I upload a PDF on the front end.
Jack

[f16jack]

Joomla 4.4.12; mysql 8.0.41-32; php 8.2.27

I have about 800 .pdf files that I have stored under PhocaDownload. These do not automatically index when a new file is uploaded, but that is ok.

"PhocaDownload Finder Plugin (Files)" is loaded and enabled.
"Content - Smart Search" Plugin is loaded and enabled.
Access is Public on each of them.

I have 3 methods of updating the Smart Search Index. All of them update the index properly and give the same results. The 3 methods:
#1. Select the Index button in Components, Smart Search, Index in the backend.
#2. CLI from cPanel at my server.
#3. Cron Job at my server (running the CLI).

The last half of the code (used for #2 and #3 above) is: public_html/cli/joomla.php finder:index

The issue occurs when I use the Smart Search box to search for files after I index.
If indexed with #1, all the Smart Search results are clickable and able to be downloaded. Success!
If indexed with #2 or #3, all the Smart Search results are not able to be selected. Failure!
When the search results are clicked they return an error message of:
"You don't have permission to access this. Please contact a website administrator if this is incorrect."
I am the administrator. It seems that a table or the index is getting locked somehow.

If I hover over the unworkable link prior to clicking I can see the url at the bottom of the page.
I took a picture of the link url and then typed it in another browser window. It worked just fine.
The link simply fails if I click on the hyperlink in the search result.
I also logged out and tried the link url and it did not work. Which is good. The link should only work when I am logged in.

If I right click on the search results it gives me the options of opening the link in a new tab or a new window. If I try this it fails.
If I copy the link and paste it in another tab it works.

Any suggestions? Thanks

[f16jack]

I've found the issue and solved my problem.
I had two menu items that were PhocaDownload item. The menus had itemid's of 207 and 334. The SmartSearch was pointing at a bad menu item.
I deleted the bad menu (334) and cleared the cache and deleted trash.
I then recreated the other menu item as an article menu, not a PhocaDownload menu. Now the SmartSearch has only one PhocaDownload menu to point to.

[Jan]

Hi, great to hear it.