Stock will be deducted twice in case of cancellation.

Phoca Cart - complex e-commerce extension
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WM-Loose
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Stock will be deducted twice in case of cancellation.

Post by WM-Loose »

If an order is cancelled, the item is not added back to the warehouse and is instead removed from stock twice.
Is this a bug or have I missed something?

Joomla 4.4.6
PHP 8.3
Phova Cart 4.0.10

Regards Dirk

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Jan
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Re: Stock will be deducted twice in case of cancellation.

Post by Jan »

Hi, check your Canceled status, what is the parameter Stock Movements value? Is it set to: "Product will be added"?

Image

Testing now:
Before setting Canceled status:
Image

Ater setting Canceled status:
Image

Jan
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WM-Loose
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Re: Stock will be deducted twice in case of cancellation.

Post by WM-Loose »

Danke Jan, genau das hat der Kunde falsch eingestellt, denn der Bestand wurde nicht auf addiert gesetzt sondern bleibt bestehen.
Ich habe es auf addiert geändert.

LG Dirk
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Jan
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Re: Stock will be deducted twice in case of cancellation.

Post by Jan »

OK
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