shipping conditions amount rule does not work

Phoca Cart - complex e-commerce extension
Webguy
Phoca Enthusiast
Phoca Enthusiast
Posts: 73
Joined: 16 May 2024, 15:59

Re: shipping conditions amount rule does not work

Post by Webguy »

I'm on beta66 and seem to have a similar issue to this.

Shipping options are not being shown correctly. Though if I change the ordering of regular/free shipping I see the other option. It looks like only the first option is ever shown?

Normal shipping - cost: 20
Amount rule: 0.0000 - 49.9999

Free - cost: 0
Amount rule: 50.0000 - 9999999.0000

Tags:
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48428
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: shipping conditions amount rule does not work

Post by Jan »

Hi, testing now, with latest Beta, everything is OK, check if all of your methods are published, etc. :idea:

Jan
If you find Phoca extensions useful, please support the project
Webguy
Phoca Enthusiast
Phoca Enthusiast
Posts: 73
Joined: 16 May 2024, 15:59

Re: shipping conditions amount rule does not work

Post by Webguy »

Hi Jan,

I've updated to beta71 but am keeping the same problem.

I've tried adding an extra shipping option without conditions. If I put that one first in order I do see that the conditions are working. But when I remove that one and only keep the conditional ones only one shows.

<50,- we see there is a fee of 20,-
https://gcdnb.pbrd.co/images/QhJZ3z4UDmtY.png?o=1

>50,- we should see the free shipping but it stays blank
https://gcdnb.pbrd.co/images/60uCsEPH1A3M.png?o=1

While they are configured with the Amount Rule and I can see this working if I set up an extra shipping without any rules.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48428
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: shipping conditions amount rule does not work

Post by Jan »

Are you really, sure there is no amount rule for the free shipping active and right? Try to add the amount - from 50 to 100

See even the parameters for shipping rules in Phoca Cart options, to by sure, it is not influenced e.g. by tax, etc:

Image

Jan
If you find Phoca extensions useful, please support the project
Webguy
Phoca Enthusiast
Phoca Enthusiast
Posts: 73
Joined: 16 May 2024, 15:59

Re: shipping conditions amount rule does not work

Post by Webguy »

Hi Jan,

Calculation settings are as you posted.

The two shipping options i've made are;
Free
  • Fixed amount, cost 0
  • Amount rule active: yes - 50.0000 - 999999.0000
Regular shipping
  • Fixed amount, cost: 20
  • Amount rule active: yes - 0.0000 - 49.9999
You can test the behaviour on https://fleev.nl/webshop/badkamer if you add an item like the Monaco prullenbak, you can add/remove products in the cart, try switching between 2/3 of this product to jump over the threshold of 50,-

Currently Free shipping (Gratis) is the first shipping option in the backend (based on order of shipping methods) and is shown when it should and hidden when the amount is too low for free shipping. But the regular shipping (Reguliere verzending) is not being shown at all. While when I change the order in the backend, not any of the settings, only drag this one as the top shipping it will be the other way around.
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48428
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: shipping conditions amount rule does not work

Post by Jan »

Hi, unfortuantely, this cannot be tested on your site, as the costs require login. Testing on my test server:

Total (subtotal) is below 50:
Image
Total (subtotal) is above 50:
Image

Are you 100%, there is no other rule applied? The shipping rule has right customer group (default), it is public (access) and it is published?

Jan
If you find Phoca extensions useful, please support the project
Webguy
Phoca Enthusiast
Phoca Enthusiast
Posts: 73
Joined: 16 May 2024, 15:59

Re: shipping conditions amount rule does not work

Post by Webguy »

Hi Jan,

Yes i'm sure both shipping options only have the amount rule. I'm currently checking the issue with a colleague and will get back if we find something.

Cheers
User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 48428
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: shipping conditions amount rule does not work

Post by Jan »

OK
If you find Phoca extensions useful, please support the project
Post Reply