Articles non visible in sub/sub/category

Phoca Cart - complex e-commerce extension
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Angelo.pe
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Articles non visible in sub/sub/category

Post by Angelo.pe »

Hello guys,
please, I would like to know why articles placed in the sub/sub/category are not visible, while they are visible in the category and sub/category, thank you.
Angelo
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Jan
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Re: Articles non visible in sub/sub/category

Post by Jan »

Hi,

products are only displayed in their categories (and it doesn't matter how the category is placed in the tree). In options, it can be enabled, that product will be even displayed in its parent category.

What is the setting of parameter "Display Products from all Subcategories" on your server?

Jan
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Angelo.pe
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Re: Articles non visible in sub/sub/category

Post by Angelo.pe »

Good morning Jan,
please, could you indicate where is this parameter "Display Products from all Subcategories" ? :idea:
thank you
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Jan
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Re: Articles non visible in sub/sub/category

Post by Jan »

Hi, in Phoca Cart options, just use Phoca Filter Options plugin: https://www.phoca.cz/phoca-filter-options-system-plugin to search parameters easily.
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Angelo.pe
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Re: Articles non visible in sub/sub/category

Post by Angelo.pe »

https://imgur.com/JQDS3jm
the filter writes that all products are visible but they aren't :-(

in admin panel: https://imgur.com/MEmFEVc

in the web: https://imgur.com/7LQ7izC
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Jan
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Re: Articles non visible in sub/sub/category

Post by Jan »

Is the website somewhere available - to see it live?

Jan
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Angelo.pe
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Re: Articles non visible in sub/sub/category

Post by Angelo.pe »

Yes Jan,
the web is: www.castaldi.biz
An Example is here: https://www.castaldi.biz/negozio/access ... umismatica
in the primary category all items are visible, while if you click on this link:
https://www.castaldi.biz/negozio/240-ac ... memorativi
there aren't items..
Thank you.
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Jan
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Re: Articles non visible in sub/sub/category

Post by Jan »

Hi, hard to say, but you can test following to be sure this is not caused by SEF or template:

- Try to disable SEF and test it (let me know the two above listed links without SEF)
- Try to switch to another standard template (e.g. protostar - only to know, there is not something wrong inside override)

What is the version of Phoca Cart?

I need to see not SEF links to be sure to know which category is displayed on the view (to be sure, such category is really a subcategory of parent category)

Jan
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Angelo.pe
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Re: Articles non visible in sub/sub/category

Post by Angelo.pe »

hi Jan,
I tested the site without Sef and the articles appear perfectly.
What do I do now? :oops:
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Angelo.pe
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Re: Articles non visible in sub/sub/category

Post by Angelo.pe »

Hi Jan,
I cannot use the website without SEF, because I have problems with a third-party e-commerce platform connected to it. Please, I need your help! :idea: :idea:
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