customer option to cancel order

Phoca Cart - complex e-commerce extension
jpeters
Phoca Professional
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Joined: 31 Dec 2020, 09:46

customer option to cancel order

Post by jpeters »

Hello,
is ther a option for the customer to cancel a placed order with a specific order status?.
lets say, customers can cancel a order until the order has the status accepted (is payd).
so as long the order is the status pending, it would be nice that the order can be canceled by the customer himself.

and if possible, scheduled pending orders to canceled if the customer did not payd the order in time (lets say within 7 days) counting from the date and time of the order..
that way we keep the system clean from pending orders that will not be payd ..

if this is not possible, than a feature requests for this topics

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Jan
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Re: customer option to cancel order

Post by Jan »

Hi, added to feature request list.

Jan
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Nidzo
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Re: customer option to cancel order

Post by Nidzo »

Two years later.
Is it possible to automatically cancel an order after the payment deadline (due date) ?
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Jan
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Re: customer option to cancel order

Post by Jan »

Hi, unfortunately, I still didn't find time to implement it :-(

Jan
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