Hello,
is ther a option for the customer to cancel a placed order with a specific order status?.
lets say, customers can cancel a order until the order has the status accepted (is payd).
so as long the order is the status pending, it would be nice that the order can be canceled by the customer himself.
and if possible, scheduled pending orders to canceled if the customer did not payd the order in time (lets say within 7 days) counting from the date and time of the order..
that way we keep the system clean from pending orders that will not be payd ..
if this is not possible, than a feature requests for this topics
customer option to cancel order
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- Phoca Professional
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- Jan
- Phoca Hero
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Re: customer option to cancel order
Hi, added to feature request list.
Jan
Jan
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- Nidzo
- Phoca Professional
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Re: customer option to cancel order
Two years later.
Is it possible to automatically cancel an order after the payment deadline (due date) ?
Is it possible to automatically cancel an order after the payment deadline (due date) ?
- Jan
- Phoca Hero
- Posts: 48428
- Joined: 10 Nov 2007, 18:23
- Location: Czech Republic
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Re: customer option to cancel order
Hi, unfortunately, I still didn't find time to implement it
Jan
Jan
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