Cancel the payment on Paypal to decrease stock numbers

Phoca Cart - complex e-commerce extension
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thethe
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Cancel the payment on Paypal to decrease stock numbers

Post by thethe » 05 Jul 2020, 06:52

Hi Guys,

Wondering if there is a better to manage this.

Apparently, when a customer cancel an order on Paypal, it decrease the number or numbers on Stock of a product. I used to product variations in stock management. Wondering if there is better way to handle stock management?

Thanks
ML

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Jan
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Re: Cancel the payment on Paypal to decrease stock numbers

Post by Jan » 06 Jul 2020, 12:01

Hi, this is very complicated to explain. In short. When the payment is cancelled on Payment Gateway, the order is still active in your shop and user can use other methods to pay it and to finish it. The order is still not cancelled on your system. So other users need to get right information about the stock when they order the products. E.g. so it will not happen, that two users order one the same product. :idea:

Jan
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