Check Out Form Titles Disappearing

Phoca Cart - complex e-commerce extension
dusty
Phoca Newbie
Phoca Newbie
Posts: 7
Joined: 23 May 2020, 13:04

Check Out Form Titles Disappearing

Post by dusty » 23 May 2020, 13:23

Hi guys

On PC if I hover over the checkout form field titles, they disappear completely as soon as I move away from them and will only return with a refresh.

On mobile Android device they disappear if I click on the title

Any suggestions?

Many Thanks

dusty
Phoca Newbie
Phoca Newbie
Posts: 7
Joined: 23 May 2020, 13:04

Re: Check Out Form Titles Disappearing

Post by dusty » 23 May 2020, 15:02

Having cross checked my other templates against templates available here it appears it is to do with their creation in Artisteer. I have installed and published the upgrade system plugin but has not made any difference?

dusty
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Posts: 7
Joined: 23 May 2020, 13:04

Re: Check Out Form Titles Disappearing

Post by dusty » 23 May 2020, 17:35

Now finding when using "Phoca Be" template that the buttons (View Details and Select variant) for products in the category section are not displaying text until button is hovered.

Same on all devices. Edge & Android

Checked before posting and this no text issue is also randomly happening on the template demo.

Duka template runs fine

TechMistress
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Joined: 27 May 2015, 21:24

Re: Check Out Form Titles Disappearing

Post by TechMistress » 23 May 2020, 23:24

I've checked all of the demo templates on my computer (pc), and all of the templates work fine.

I noticed that Duka is the only template that does not popout the -quickview,wishlist,compare- icons below the product. So, perhaps your browser or computer is having issues with jQuery?

dusty
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Posts: 7
Joined: 23 May 2020, 13:04

Re: Check Out Form Titles Disappearing

Post by dusty » 24 May 2020, 12:27

Have checked across browser this morning as follows.

Initial problem with Artisteer generated template remains the same across all. I think I can safely say that is an Artisteer issue and I have no answer to that.

Phoca Be: Product button text issue in the category section.

Active on my site:

On PC
Edge: Not visible all buttons
FireFox: All Visible
Chrome: Not visible in first product

On Android
Chrome: Not visible all buttons
AD Blocker: Visible all button

================================

On Phoca Demo:

On PC
Edge: Not visible first button
FireFox: All Visible
Chrome: All visible

On Android
Chrome: All visible
AD Blocker: All visible

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Jan
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Re: Check Out Form Titles Disappearing

Post by Jan » 27 May 2020, 21:45

Hi, mostly the important part is not the template itself, but the complex system. You should see the source html code of your site and check the header part and see if there are no libraries (JS libraries like jQuery, Mootools, Bootstrap JS, etc.) which are loaded twice or in conflict. Try to see:

https://www.phoca.cz/blog/1069-phoca-ca ... 00-seo-100

Some conflicts can be solved by using Phoca Cart Upgrade system plugin. Etc. But first you really need to know what exactly is loaded on the site.

Jan
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