Page 1 of 1

Filter does not work on the product specifications

Posted: 07 Nov 2019, 17:57
by gosdim
Hi!
i got a problem

Filter does not work on the product specifications.
At first everything worked, but then broke down.

I added a lot of product specifications and they were displayed. They were united in different groups. After deleting some test groups, everything went wrong and stopped showing even in existing groups.

Now no matter how much I create new groups and specifications, the product specifications are not displayed in the filter.

Please help me solve this problem! It would be nice to filter products by specifications. Thank!

Re: Filter does not work on the product specifications

Posted: 12 Nov 2019, 15:55
by Jan
Hi, hard to say what happened on your site. Can I see the site where this occurrs (e.g. if there is no javascript error, etc. :idea:)

Jan

Re: Filter does not work on the product specifications

Posted: 14 Nov 2019, 10:08
by gosdim
Hey. Site on Jumla. I did a database restore and it helped put everything back in its place. But still I wonder why this happened. Now I work with tension, that this can happen again.
samsnab.com.ua

Re: Filter does not work on the product specifications

Posted: 15 Nov 2019, 14:06
by Jan
Hi, really hard to say, withot any error in errorLog, without any error log of database entries, etc :idea: :-(

Jan