Paypal doesnt work

Phoca Cart - complex e-commerce extension
langme
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 12 Apr 2019, 17:02

Paypal doesnt work

Post by langme » 15 Apr 2019, 11:47

hi
i have "phoca cart" on my website http://www.saintdenisfoot.com
but when i finished my order. i clicked on validate order button.
Paypal transaction doesn t work.
i have this message in french
"Le système ne fonctionne pas pour le moment. Réessayez plus tard."
in english:
"The system is not working at the moment. Try again later."

if someone has this error

doopz
Phoca Member
Phoca Member
Posts: 17
Joined: 05 Mar 2019, 01:54

Re: Paypal doesnt work

Post by doopz » 15 Apr 2019, 18:33

Welcome to the club lol
Seems to be a common issue.

langme
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 12 Apr 2019, 17:02

Re: Paypal doesnt work

Post by langme » 17 Apr 2019, 14:24

Nobody has investigated

doopz
Phoca Member
Phoca Member
Posts: 17
Joined: 05 Mar 2019, 01:54

Re: Paypal doesnt work

Post by doopz » 18 Apr 2019, 04:16

Many of us are waiting for a response or solution.

langme
Phoca Newbie
Phoca Newbie
Posts: 3
Joined: 12 Apr 2019, 17:02

Re: Paypal doesnt work

Post by langme » 18 Apr 2019, 11:04

my error is code=NO_BUSINESS from paypal answer

User avatar
Jan
Phoca Hero
Phoca Hero
Posts: 41313
Joined: 10 Nov 2007, 18:23
Location: Czech Republic
Contact:

Re: Paypal doesnt work

Post by Jan » 18 Apr 2019, 14:24

Hi, will be great if you can let me know e.g. the super user login information of your server to test it. In past I have tested 3 similar problems and both were related to the paypal email address (I just didn't discover what was wrong on PayPal but chaning email account solved the broblem on all three servers)

So if you can please let me know your super user login and the link to your administration (best per PM), so I can test:

- to set another email address
- and test if everything is OK with the sandbox on the server.

And for example, I am really sorry but if PayPal has some problems like "The system is not working at the moment. Try again later.", the only one who can somehow add more info are the PayPal developers as when the form goes from your server (and it is correctly set - this can be seen in Phoca Cart log) then on PayPal server is nothing you can change - then is all depends on PayPal server :idea:

What I can do is to see in Log which form was sent to PayPal - if this will be OK - the one PayPal accepts, then really hard to say what happens on PayPal API :-( (I saw on Twitter, many people leave PayPal service, maybe this is the reason for this, but first of all, it is always good to see the log and see the form to know everything was sent OK to PayPal)

Jan
If you find Phoca extensions useful, please support the project

Post Reply