Phoca Cart sends email to customer but not to admin

Phoca Cart - complex e-commerce extension
MM0233
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Joined: 02 Feb 2018, 18:18

Phoca Cart sends email to customer but not to admin

Post by MM0233 »

Hello everybody, I'm testing my e-commerce platform and I have a problem.

When I submit ad order Phoca sends an e-mail to the customer correctly but dont' send anything to administrator (email: others)

Who knows why? Someone can help me please?

Bye
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Jan
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Re: Phoca Cart sends email to customer but not to admin

Post by Jan »

Hi, did you try to set another email to the form field email (others) to see if this is not skipped by email service :idea:

Jan
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MM0233
Phoca Member
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Posts: 22
Joined: 02 Feb 2018, 18:18

Re: Phoca Cart sends email to customer but not to admin

Post by MM0233 »

Tried...and you were right! Thank you so much.
I've tried a Gmail account and it works. Maybe before didn't work because i was using an e-mail with two dots on the extension (xxxxx@xxx.xx.xx)?
Is this the explanation for this case?
Last edited by MM0233 on 20 Feb 2018, 16:44, edited 1 time in total.
MM0233
Phoca Member
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Posts: 22
Joined: 02 Feb 2018, 18:18

Re: Phoca Cart sends email to customer but not to admin

Post by MM0233 »

I add that any other e-mail with the same extension doesn't work. Can be that any e-mail address that not ends with @gmail.com or @hotmail.com or similars doesn't work? Or maybe the function that verify the e-mail field truncate the string at the first dot?
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Jan
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Re: Phoca Cart sends email to customer but not to admin

Post by Jan »

Hi, mails are sent by Joomla! mail features which are based on standard common PHP mail features, so this is then much more a question on Joomla! developers or PHP developers or maybe on the mail providers (if they have some limits for such emails sent automatically by server :idea: )

Jan
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